Customers consistently praised the food for its delicious flavors and freshness, with many highlighting specific dishes as favorites.
Service Issues
Several reviews noted slow service, particularly during busy times, with complaints about long wait times for food and takeout orders.
Online Ordering
Mixed feedback on online ordering; while some found it easy and efficient, others experienced issues with order accuracy and delays.
Atmosphere
The restaurant's atmosphere was generally described as cozy and welcoming, though some noted it could use improvements in cleanliness and decor.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it overpriced for portion sizes.
XC
Xilent Crow
5 days ago
5.0
Very good customer service with very good food nuff said
SO
Shawn Oliver
5 days ago
5.0
We love Thai Ocha, the food and service is always spot on!
KA
Katrina Alt
Dec 27, 2025
1.0
Be careful when ordering online. I ordered tofu Pad See Ew and under “requests,” I wrote “no eggs please,” because I have a severe intolerance. After I picked up and got home, the dish had eggs and when I called, they told me I put my request in the wrong text box (it was the only section for requests when I ordered). When I asked if they could remake the dish, they said no, so I wasted $15+ on a meal I couldn’t eat. I understand they’re a small business and I might just be entitled, but if they don’t read the entire order/instructions beforehand and include an ingredient that the customer cannot physically consume, they should take the loss and remake the dish. Should’ve submitted a chargeback with my bank (this was some months ago) but I felt like they genuinely needed the $15+ more than me since they were so resistant about correcting their mistake
HA
Hannah A
Dec 20, 2025
5.0
Love this place. So so so good!!!!!!
WA
William Anderson
Dec 14, 2025
2.0
I am sad to have to give such a low review because the food is so good. It is way better than Thai Square or Oriental Garden. However, the dine-in experience is just terrible. I’ve dined in several times now. It always takes at least an hour to get your order. All the while, door dashers are coming in and out all the time. It seems like they put high priority on online orders and neglect their actual guests. And the whole time you’re sitting there waiting, you have to listen to the nonstop beeping coming from the tablet at the front desk. On our last visit, it took them ten minutes to give us a to-go box and then another ten to run our card. During previous visits, this has taken so long that I’ve had to go up to the desk and remind them that we are waiting on a to-go box or the card. The servers are always nice enough, just incredibly slow and inefficient. Again, it’s such a shame because the food is really good. I feel like this place has the potential to be something really special, but it just misses the mark completely.
Thai Ocha is open Monday to Thursday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM; Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:15 PM; Saturday from 11:30 AM to 9:30 PM; and Sunday from 11:30 AM to 9:00 PM.
Does Thai Ocha offer delivery and pickup services?
Yes, Thai Ocha offers both in-store pickup and delivery services.
What are Thai Ocha's holiday hours?
Thai Ocha is closed on November 2, 2025, and every July 4th from 2026 to 2034.
Where is Thai Ocha located?
Thai Ocha is located at 1509 Malone St, Denton, TX 76201, USA.
How can I view the menu for Thai Ocha?
You can view the menu for Thai Ocha online at https://thai-ocha.com/menu.
What types of cuisine does Thai Ocha serve?
Thai Ocha serves Thai, Southeast Asian, Vietnamese, Chinese, and Asian fusion cuisine, including noodle, rice, soup, and vegetarian options.
What is the price range at Thai Ocha?
Thai Ocha has a price range categorized as level two, which suggests moderate pricing.
Are there any notable nearby places around Thai Ocha for visitors?
Nearby places include Billy Shears Salon for beauty services, Denton Animal Hospital for pet care, and Wild West Shave Ice for a refreshing dessert.
How can visiting nearby places like Denton Health and Fitness enhance a guest's experience when coming to Thai Ocha?
Guests can combine a workout session at Denton Health and Fitness with a delicious meal at Thai Ocha to enjoy a balanced day of fitness and dining.
Can customers visit nearby businesses such as Double L Salon or Victorious Barber Studio when at Thai Ocha?
Yes, customers can easily visit nearby beauty and barber salons like Double L Salon and Victorious Barber Studio for grooming services before or after dining at Thai Ocha.