Thai Ocha

4.4
1308 reviews

About

Thai Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Thai Ocha
1509 Malone St, Denton, TX
76201, United States

Hours

Reviews

4.4
1,308 reviews
5 stars
909
4 stars
223
3 stars
52
2 stars
51
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for its delicious flavors and freshness, with many highlighting specific dishes as favorites.

Service Issues

Several reviews noted slow service, particularly during busy times, with complaints about long wait times for food and takeout orders.

Online Ordering

Mixed feedback on online ordering; while some found it easy and efficient, others experienced issues with order accuracy and delays.

Atmosphere

The restaurant's atmosphere was generally described as cozy and welcoming, though some noted it could use improvements in cleanliness and decor.

Value for Money

Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it overpriced for portion sizes.
  • XC
    Xilent Crow
    5 days ago
    5.0
    Very good customer service with very good food nuff said
  • SO
    Shawn Oliver
    5 days ago
    5.0
    We love Thai Ocha, the food and service is always spot on!
  • KA
    Katrina Alt
    Dec 27, 2025
    1.0
    Be careful when ordering online. I ordered tofu Pad See Ew and under “requests,” I wrote “no eggs please,” because I have a severe intolerance. After I picked up and got home, the dish had eggs and when I called, they told me I put my request in the wrong text box (it was the only section for requests when I ordered). When I asked if they could remake the dish, they said no, so I wasted $15+ on a meal I couldn’t eat. I understand they’re a small business and I might just be entitled, but if they don’t read the entire order/instructions beforehand and include an ingredient that the customer cannot physically consume, they should take the loss and remake the dish. Should’ve submitted a chargeback with my bank (this was some months ago) but I felt like they genuinely needed the $15+ more than me since they were so resistant about correcting their mistake
  • HA
    Hannah A
    Dec 20, 2025
    5.0
    Love this place. So so so good!!!!!!
  • WA
    William Anderson
    Dec 14, 2025
    2.0
    I am sad to have to give such a low review because the food is so good. It is way better than Thai Square or Oriental Garden. However, the dine-in experience is just terrible. I’ve dined in several times now. It always takes at least an hour to get your order. All the while, door dashers are coming in and out all the time. It seems like they put high priority on online orders and neglect their actual guests. And the whole time you’re sitting there waiting, you have to listen to the nonstop beeping coming from the tablet at the front desk. On our last visit, it took them ten minutes to give us a to-go box and then another ten to run our card. During previous visits, this has taken so long that I’ve had to go up to the desk and remind them that we are waiting on a to-go box or the card. The servers are always nice enough, just incredibly slow and inefficient. Again, it’s such a shame because the food is really good. I feel like this place has the potential to be something really special, but it just misses the mark completely.

Frequently Asked Questions About Thai Ocha

What are the regular opening hours for Thai Ocha?

Thai Ocha is open Monday to Thursday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM; Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:15 PM; Saturday from 11:30 AM to 9:30 PM; and Sunday from 11:30 AM to 9:00 PM.

Does Thai Ocha offer delivery and pickup services?

Yes, Thai Ocha offers both in-store pickup and delivery services.