McDonald's

3.5
2386 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
306 W University Dr, Denton, TX
76201, United States

Hours

Reviews

3.5
2,386 reviews
5 stars
864
4 stars
465
3 stars
396
2 stars
204
1 star
457

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late shifts, leading to a negative dining experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food, contributing to frustration.

Cleanliness

While some customers praised the cleanliness of the location, others noted dirty tables and unsanitary conditions in the dining area.

Food Quality

Feedback on food quality was mixed; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared food.

Speed of Service

Several reviews mentioned long wait times, especially during late hours, indicating issues with staffing and efficiency.
  • KH
    Ki Hicks
    2 days ago
    1.0
    I am writing to file a complaint about a manager named Cody at your location. During my recent visit she was extremely unprofessional and rude. When the McDonalds app was not working correctly she blamed us and told us that we do not listen even though the issue was clearly with the app and not with us. Her attitude made the entire experience uncomfortable and disappointing. I am requesting that this matter be addressed so future customers do not have to deal with this kind of treatment.
  • TD
    TrainMan42 Dude
    Nov 8, 2025
    5.0
    Friendly staff, food quality is ALWAYS great, lightning fast drive thru.
  • JS
    Jessica Stopyak
    Nov 3, 2025
    1.0
    Never leave without checking your order!!!! I've had my order wrong the last 4 times and been missing items more than I can count. I warn everyone against this McDonald's. From now on I'll go the extra 5 miles to the other one.
  • DD
    dvs
    Oct 23, 2025
    5.0
    Definitely one of the better ran McDonald's in the area, they are attentive to their customers, and they serve food fresh
  • BR
    B R
    Oct 19, 2025
    1.0
    Waited for five minutes for someone to help while staff darted all around me. The manager was stocking condiments right by the counter so I was trying to be polite and let her finish because SURELY she’ll come greet me when she finished that. She did not. She finished and promptly turned her back on me and walked off. I left without ordering.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 306 W University Dr, Denton, TX?

McDonald's is open 24 hours a day, 7 days a week, all week long.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day 24/7, including same-day and no-contact delivery options.