Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,657 reviews
5 stars
991
4 stars
576
3 stars
477
2 stars
222
1 star
391
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback highlighted consistently rude and unresponsive staff, with many customers expressing dissatisfaction with the service they received.
Wait Times
Customers frequently mentioned long wait times for food, both in-store and through the drive-thru, often exceeding expectations for a fast food establishment.
Food Quality
Several reviews noted that food was often cold, stale, or poorly prepared, leading to disappointment among customers.
Cleanliness
Multiple customers commented on the cleanliness of the restaurant, with some noting unsanitary conditions in the dining area and restrooms.
- TDTheo DFW1 day ago5.0Ordered at kiosk, but paid at counter. The got to me in a few seconds, and greeted me cheerfully. After we paid we started headed to a table and another person came out with our order already. Overall great customer experience.
- TGTed GrinnellNov 8, 20251.0The quality here is beyond bad. Dried out, mediocre temperatures, multiple times they have given wrong orders to me. This isn’t the first time I’ve reviewed this place. I also reviewed it probably a year ago at least and thought I’d see if it had changed or gotten it’s quality back. Just as bad if not worse then it was before. McDonalds can actually be enjoyable when it has s hot, moist and soft bread. The recent trip had toppings that I didn’t ask for on it ( and that I am allergic to ), dried out meat, and stale tasting bread. Temperature was barely luke warm. Save yourself a bad experience and go somewhere else.
- NKNick KimberlinNov 8, 20255.0The atmosphere can be busy sometimes. I come here most morning and eat breakfast. WITHOUT DOUBT there are always smiling employees. Everything is clean. Most of the time they are mopping to make the lobby spotless. If I had some names I would personally do a shout out to some of the older ladies. They are so sweet, always greet me with a good morning and a smile. It really makes my mornings.
- CWCatherine WarrenNov 1, 20251.0When we order via app we shouldn’t have to wait forever in the drive thru for starters, secondly I ordered off the MonopolyGO menu and this is the third time in a week I didn’t get any play pieces on my large coke, hashbrown or sausage egg cheese McMuffin! Do better McDonald’s with customer service and we don’t want to have to wait and get cold food as well
- MDMitto DittoOct 29, 20251.0Takes anywhere between 15-30mins to get food when you order from the mobile app. Ordered 6 cheeseburgers and somehow ended up with 4 cheeseburgers and 2 regular. Kind of wondering what happened with that? One of the patties is missing a quarter of a chunk and looks like the tried to complete the rest of it with their single pickle. Thankfully there is In-N-Out, Whataburger and Burger King not even a mile up the road that are pretty decent alternatives.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options at this location.
Where is this McDonald's located?
This McDonald's is located at 2930 W University, Denton, TX 76207, USA.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service that operates 24/7.
What nearby shopping centers can I visit along with McDonald's?
You can visit Denton Center Shopping Center nearby, which offers various shopping options to complement your visit to McDonald's.
Are there any educational institutions near this McDonald's?
Yes, the University of North Texas in Denton is nearby, making this McDonald's a convenient spot for students and faculty.
What popular restaurants are located near this McDonald's?
Nearby restaurants include Braum's for ice cream and fast food, In-N-Out Burger for burgers, and Cracker Barrel Old Country Store for breakfast and brunch.
Is there nearby lodging for travelers visiting this McDonald's?
Yes, nearby hotels include Best Western Plus Denton Inn & Suites, Fairfield Inn & Suites by Marriott Denton, and Fairfield by Marriott Inn & Suites Denton.