McDonald's

3.6
2675 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2930 W University, Denton, TX
76207, United States

Hours

Reviews

3.6
2,675 reviews
5 stars
996
4 stars
578
3 stars
478
2 stars
224
1 star
399

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some noting that items were not fresh or cooked properly.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.

Wait Times

Customers expressed frustration with long wait times for food, especially for mobile orders, which often took longer than expected.
  • AK
    A K
    Jan 5, 2026
    1.0
    I utilized the McDonald's app to get a delivery to my residence. Within my order, I had two large fries that I paid for. When I opened the sealed bag after it was delivered, there was barely enough fries in each container to meet the medium fries amount (and I mean barely). I was quite disappointed and contacted McDonald's corporate about the issue to just get the run-around from them that I had to contact DoorDash (since they use their service for delivery) and to take it up with them. I kept telling them this had nothing to do with DoorDash (the delivery service was perfect) and that my issue was with the store and the quantity of fries (I paid for 2 large fries...barely got 2 medium fries). Twice, I got the same reply from two different people at McDonald's to take it up with DoorDash. Let me say I am extremely disappointed with this store for taking my money like that and then McDonald's corporate for their poor response and run-around.
  • RJ
    Ram prasad Jampani
    Jan 4, 2026
    1.0
    Staff here is very ignorant and not following hygiene practices. They are touching the food with bare hands without gloves
  • AM
    abla mannarino
    Jan 3, 2026
    1.0
    Employee was very rude. I asked to speak to a manager and she just closed the window! How unprofessional. If you don’t want to work Please Stay home and don’t ruin people’s day!
  • MP
    Makena Parker
    Dec 29, 2025
    1.0
    I am so sick of this place. The last 3 times I’ve been these people have PLAYED in my burger. “Plain. Add ketchup, add 2 pickles, only American cheese” and burger is LOADED.
  • NW
    Nicole Woods
    Dec 28, 2025
    2.0
    I used points to get medium fries in the drive thru and they gave me hard, crispy, dark brown fries. I had already gotten on the highway which is why I didn't turn around to request fresher fries.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer delivery and pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options at this location.