Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some noting that items were not fresh or cooked properly.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Wait Times
Customers expressed frustration with long wait times for food, especially for mobile orders, which often took longer than expected.
AK
A K
Jan 5, 2026
1.0
I utilized the McDonald's app to get a delivery to my residence. Within my order, I had two large fries that I paid for. When I opened the sealed bag after it was delivered, there was barely enough fries in each container to meet the medium fries amount (and I mean barely). I was quite disappointed and contacted McDonald's corporate about the issue to just get the run-around from them that I had to contact DoorDash (since they use their service for delivery) and to take it up with them. I kept telling them this had nothing to do with DoorDash (the delivery service was perfect) and that my issue was with the store and the quantity of fries (I paid for 2 large fries...barely got 2 medium fries). Twice, I got the same reply from two different people at McDonald's to take it up with DoorDash. Let me say I am extremely disappointed with this store for taking my money like that and then McDonald's corporate for their poor response and run-around.
RJ
Ram prasad Jampani
Jan 4, 2026
1.0
Staff here is very ignorant and not following hygiene practices. They are touching the food with bare hands without gloves
AM
abla mannarino
Jan 3, 2026
1.0
Employee was very rude. I asked to speak to a manager and she just closed the window! How unprofessional. If you don’t want to work Please Stay home and don’t ruin people’s day!
MP
Makena Parker
Dec 29, 2025
1.0
I am so sick of this place. The last 3 times I’ve been these people have PLAYED in my burger. “Plain. Add ketchup, add 2 pickles, only American cheese” and burger is LOADED.
NW
Nicole Woods
Dec 28, 2025
2.0
I used points to get medium fries in the drive thru and they gave me hard, crispy, dark brown fries. I had already gotten on the highway which is why I didn't turn around to request fresher fries.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options at this location.
Where is this McDonald's located?
This McDonald's is located at 2930 W University, Denton, TX 76207, USA.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service that operates 24/7.
What nearby shopping centers can I visit along with McDonald's?
You can visit Denton Center Shopping Center nearby, which offers various shopping options to complement your visit to McDonald's.
Are there any educational institutions near this McDonald's?
Yes, the University of North Texas in Denton is nearby, making this McDonald's a convenient spot for students and faculty.
What popular restaurants are located near this McDonald's?
Nearby restaurants include Braum's for ice cream and fast food, In-N-Out Burger for burgers, and Cracker Barrel Old Country Store for breakfast and brunch.
Is there nearby lodging for travelers visiting this McDonald's?
Yes, nearby hotels include Best Western Plus Denton Inn & Suites, Fairfield Inn & Suites by Marriott Denton, and Fairfield by Marriott Inn & Suites Denton.