Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,468 reviews
5 stars
433
4 stars
221
3 stars
200
2 stars
115
1 star
499
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness of their meals.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, including dirty areas and concerns about food safety.
Speed of Service
Many customers expressed frustration with slow service, particularly during busy times, and issues with mobile order fulfillment.
Customer Experience
Positive experiences were noted with some staff members, but overall customer service was deemed poor, leading to dissatisfaction.
- AMAlfonso MartinezNov 8, 20251.0Food was cool Really disappointed on McDonald's
- SBSharterrica BroadwayNov 6, 20251.0Machine never work
- DRDonyell RuddNov 5, 20254.0My chicken sandwiches were fresh , but my chicken nuggets were hard and still overall clean place
- SNSb NeOct 25, 20253.0Good food service was ok
- DCDiana ColoradoOct 9, 20255.0I love the morning crew at McDonalds!! Always so nice and amazing! Always have my order at 100% and always have a smile on! Love it!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11820 Abrams Road, Dallas?
McDonald's at 11820 Abrams Road is open 24 hours every day of the week.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 24/7, every day of the week at this McDonald's.
During what hours is delivery service available at McDonald's on Abrams Road?
Delivery service hours vary by day, generally starting from 5:00 AM to as late as 11:59 PM depending on the day.
What online options are available for ordering from McDonald's?
You can order online via McDonald's official website, their mobile app (available on iOS and Android), or through the provided delivery URL links.
Which payment methods are accepted at McDonald's on Abrams Road?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What food categories and dining services does this McDonald's provide?
This McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, and yogurt. Services include drive-thru, mobile ordering, McDelivery, gift cards, mobile offers, and WiFi.
Are there any other fast food restaurants near McDonald's at 11820 Abrams Road?
Yes, nearby fast food options include El Pollo Loco, Taco Bell, Golden Chick, KFC, Church’s Texas Chicken, Whataburger, Subway, Long John Silver's, A&W Restaurant, and Domino's Pizza.
Where can I find financial services near this McDonald's?
Nearby financial services include PLS Loan Store, Ria Money Transfer - PLS Check Cashers, Coinme, TitleMax Title Loans, PLS Check Cashers, Fred Loya Insurance, Remco Auto Insurance, and ACE Cash Express.
Are there any gas stations or automotive services close to McDonald's on Abrams Road?
Yes, Chevron Station Dallas is a nearby gas station and automotive service location.
What nearby places could customers visit before or after dining at this McDonald's?
Customers might want to visit nearby restaurants such as EL Pollo Loco or Taco Bell, get their mobile needs at Metro by T-Mobile, or stroll to local beauty salons like Abi Hair Braiding or Ebano by Merlin for personal care.