Willie's Grill & Icehouse

4.4
2118 reviews

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Willie's Grill & Icehouse
24236 Northwest Fwy, Cypress, TX
77429, United States

Hours

Reviews

4.4
2,118 reviews
5 stars
1,367
4 stars
479
3 stars
150
2 stars
51
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive and friendly service from various servers, particularly highlighting Emily R, Megan, and Maddie.

Food Quality

The food received positive feedback for being delicious and well-prepared, with specific mentions of burgers, fried pickles, and crab legs.

Atmosphere

The restaurant is noted for its lively and welcoming atmosphere, making it a great place for casual dining and family gatherings.

Inconsistencies

Some reviews mentioned issues with food preparation, such as overcooked items and service delays during busy times.

Rewards Program

Recent changes to the rewards program have led to some dissatisfaction among regular customers, who feel the value has diminished.
  • FP
    Frances Pratt
    1 day ago
    3.0
    The "ice house" part of this place is cool there are many choices of domestics on ice to greet you when you walk in the joint. I think this is a local chain. but it's kind of confusing how you actually get your food. You have to get your own drinks after you order (not pay) at the counter. Extra confusing if you order alcohol, you have to pick it up at the bar. Unless it's beer? Then a waitress comes and confirms your order again before delivering it to your table. THEN you pay. I got food poisoning from their seafood platter, but it might have been because I ate it about be 45 minutes after it was delivered to our table, as we were at a Birthday Party. I'd be willing to try it again but honestly it was pretty mid.
  • SB
    steven borgstedte
    1 day ago
    5.0
    My son and I frequent this Willies often. The reason we go there is for the food and the service. This evening was no exception, Taylor was our server, she was friendly and had a smile on her face. She greeted us when we arrived, checked and verified our order and she made sure our food was served hot. She never let our glasses get empty and checked on us constantly. Two manager also checked on us aswell. Omar came by first greeting and checking on us. He always seems to care about the Patrons. Jesus also came by to say hello and to check on us. The food was good and service was awesome, we will be back! Thank you Willie's!
  • HB
    Heather Brown
    2 days ago
    5.0
    Just had a quick lunch here and was quite pleased -- the food was hot, tasted great, and their ranch is its own food group. Miss Maddie was awesome, too, making sure we had everything we needed and making sure our glasses were never empty. The sweet tea, historically a bit inconsistent, was even on point today. See y'all next time!
  • JB
    Jolene Blackshear
    Jan 1, 2026
    5.0
    Willie's Grill & Icehouse is hands down one of my favorite spots! From the moment you walk in, the atmosphere is welcoming, laid-back, and perfect for kicking back with friends or family. The food is consistently delicious and made right-the burgers are juicy, flavorful, and cooked perfectly, and the fries are always hot and crispy. You can truly taste the quality in every bite. Mackenzie deserves a special shout-out. They're friendly, attentive, and genuinely seem to care about making sure you have a great experience. Service is quick without ever feeling rushed, even when the place is busy. Whether you're stopping in to watch a game, enjoy a cold drink on the patio, or grab a solid meal you can count on, Willie's never disappoints. Great food, great drinks, great service, and a fun atmosphere-this place is a must-visit and one I'll continue coming back to!
  • AA
    Andrea Alarcon
    Dec 28, 2025
    5.0
    Willie’s is my go to restaurant! the food is always delicious, the environment is great and the service is always amazing! we have been coming to Willie’s for years, 2-3 times a month for a quick lunch, and the servers are always so sweet! we have gotten to know many of the servers over the years and Emily R is practically family! she has always made us feel welcomed and always gives the best service! we love willie’s! ❤️

Frequently Asked Questions About Willie's Grill & Icehouse

Does Willie’s Grill & Icehouse accept reservations?

No, Willie’s Grill & Icehouse does not accept reservations.

What are the operating hours of Willie’s Grill & Icehouse?

The restaurant is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:30 PM on Sunday.