Whataburger

4.1
2353 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
26040 NW FWY, CYPRESS, TX
77429, United States

Hours

Reviews

4.1
2,353 reviews
5 stars
1,362
4 stars
428
3 stars
196
2 stars
93
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold or incorrect orders, indicating inconsistency in food preparation.

Staff Attitude

Feedback on staff behavior was mixed; some customers praised friendly service, while others reported rudeness and lack of empathy from employees.

Management Issues

Several reviews highlighted poor management and organization, leading to delays and mistakes in orders.

Cleanliness Concerns

A few customers noted unsanitary conditions, including issues with cleanliness in the dining area and food preparation.
  • JC
    Jason Carter
    Nov 16, 2025
    1.0
    Do not come here at night. Why be open 24 hours if you're service is terrible
  • TA
    Takisha Anderson
    Nov 15, 2025
    5.0
    Best store ever to visit!! My food is always hot and fresh and specially made just like I like it!!
  • BC
    B C
    Nov 12, 2025
    1.0
    Well it started of with me going thru the drive thru. The person helping me was not an English speaker. I had to repeat my order multiple times and somehow still got it wrong. Quality was really the worst. Some how they burned every single fry in mine and my daughters meal. So burnt that they snapped in half. Also my kid has issues with lactose. They put cheese on her meal. They gave us a tea with no ice and the tea was hot. I think if they hired English speaking Americans who speak clear this may not have happened. Maybe #ice should check this place out. Also the smell coming from service window was so foul. This place needs to be audit by corporate. I plan on going to the top with this and I'm doing my part to contact ice.
  • NN
    Nakeisha
    Nov 8, 2025
    3.0
    I don't know what it is about this particular Whataburger, but they just can’t seem to get the fries right no matter how many times I ask. It's always the same story—lukewarm, limp, and far from the crispy, golden fries you’d expect. I’ve even tried emphasizing that I want them fresh, hot, and right out of the fryer, but somehow they always miss the mark. It's disappointing because everything else is usually on point, but the fries? They never quite live up to the standard, and it leaves me walking away wishing they'd put just a little more effort into getting them right.
  • RC
    R Carl
    Nov 2, 2025
    2.0
    Slow slow slow. I don’t know why but this palce seems to prioritize drive thru. People are sitting on the restraint for 20-30 min waiting on a burger and fries , saw one guy finally give up and get a refund. It’s 2pm it’s not even lunch rush Finally get my order and there no fries in the bag. Doesn’t seem like anyone is a leader here and is taking charge of things up front

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Cypress, TX?

This Whataburger location is open 24/7, every day of the week.

Does Whataburger offer any special pickup options?

Yes, Whataburger offers both in-store pickup and curbside pickup services.