Pizza Hut

3.0
394 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 20510 West Rd. in Cypress, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
20510 West Rd., Cypress, TX
77433, United States

Hours

Reviews

3.0
394 reviews
5 stars
134
4 stars
50
3 stars
36
2 stars
35
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unresponsive management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Delivery Issues

Customers frequently experienced late deliveries, with some orders arriving cold or to the wrong address.

Food Quality

The quality of the pizza was inconsistent, with complaints about undercooked or overcooked pizzas and missing toppings.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of attentiveness and professionalism.
  • AA
    Angell
    Nov 2, 2025
    1.0
    I ordered Alfredo and breadsticks added marinara…. The breadsticks came flat and hard as a rock. Only the 4th time over years I’ve had a terrible experience…. Every time I give them a chance it’s something no matter the location. The pasta was burnt on top too.
  • SJ
    sam joseph
    Oct 22, 2025
    5.0
    Service was great, staff were nice and friendly
  • RI
    Roosevelt Askew III
    Sep 16, 2025
    5.0
    Fast service
  • KP
    Kourtney Pruett
    Aug 30, 2025
    1.0
    Husband went to pickup pizza . I placed the order on the app. 1 cheese pizza that was burnt on one side ( they didn’t eat ) and 1 stuffed crust w/ chicken sausage , beef , onions, black olives, bell peppers, mushrooms and banana peppers and a Parmesan cheese that we didn’t get . He took the pizza to work and didn’t get to eat it until he made it . Well here you go missing at least 1 of the 2 meats , no mushrooms , no black olives or bell peppers. Had to door dash something else bc by the pizza being all wrong and he doesn’t eat pork not knowing what they did put on it. I called to be put on hold and then given the run around. Tried the chat nothing… I get off from overnight to return at least the burnt cheese bc the other my husband threw it away for a refund. Was offered a partial refund which is crazy and never offered to remake the pizza which out of all this I don’t even want it Remade . I will never eat here again. It’s individually owned and the manger will get the complaint and not do anything about it . Order was 48.88- the speciality pizza was the one we paid the most for to not be don’t right.
  • DK
    D K
    Aug 12, 2025
    1.0
    Worst pizzas ever, completely undercooked. We usually never trash food but we had to as we were scared to eat it. The ticket number is #0210 and bill entered by some one named y_ios, “ your order checked by: …………( basically empty) , yes nobody did the quality check. Never ordering at this center, ever again!!! Spare your children from this kind of pizza place!

Frequently Asked Questions About Pizza Hut

What types of services does Pizza Hut at 20510 West Rd., Cypress, TX offer?

Pizza Hut offers pizza delivery, carryout, curbside pickup, and no-contact delivery services.

What are the operating hours for Pizza Hut in Cypress, TX?

The restaurant is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.