Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
There were numerous complaints about food quality, including cold or stale items and missing components from orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Staff Attitude
Customers noted a lack of professionalism and friendliness among staff, with some describing rude interactions.
Inconsistent Experience
The overall experience varied greatly, with some praising the service while others described it as chaotic and poorly managed.
AA
Ama
4 days ago
1.0
They need to update their hours
JG
Julian Gutierrez
6 days ago
1.0
Place has been going down hill , never have anything ready , forgets items do yourself a favor eat somewhere else
JB
JAR Brymer
Dec 24, 2025
5.0
Can't go wrong with McDonald's everyone has a McDonald's day . Fast service and employees seem friendly
KG
Kamaly Gutierrez
Dec 20, 2025
1.0
Employees were too busy talking to get our order right at the drive thru pick up, twice in a row. The second time we had to turn around and in the store 🙄
KK
Katie Klusacek
Dec 18, 2025
1.0
Ordered at the kiosk and had to pay at the counter. I was standing at the counter waiting to pay for about 5 minutes. Then the maintenance guy noticed me and called for Leo( I believe), he looked at me then went back to talking with a nother employee, not work related. I waited t more minutes and nothing. I finally spoke up politely and was greeted finally, but with an attitude. Awful customer service.