Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers waiting excessively for their orders.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and poor customer service.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and inconsistent taste.
KB
KRISTIN BASTIN
Nov 16, 2025
5.0
Only thing I don't like about the new mcdonalds is there is no Place to refil your drink.
AM
Alyssa Miller
Nov 7, 2025
1.0
I came an hour before closing and all the lights were on, including the drive through lights. We weren’t getting a response for a while so we pulled up to the windows and the lights were on but no one was there. Then when we pulled around we saw all the workers just sitting in their car. Really confusing experience, fix the hours on the website if you’re not open please.
GM
Gaby Martinez
Nov 6, 2025
1.0
Once again I tried I ordered happy meal 6 nugget I get four asked for xtra fries get non drink has no ice
GM
Grabiela Martinez
Oct 29, 2025
1.0
I work by and this 3rd time they forget to put my cheese 80 cents xtra and the food is cold fries half way full.
RR
RoyalRobbie
Oct 27, 2025
1.0
I don't know how or why but whoever is taking care of the orders being logged is exceedingly inept. Since like a couple months ago every time we've gotten food from this location, the order has been entirely wrong. No, I did not ask for onions or PEPPER. I asked to NOT have those. I'm done getting food from this location because more than five times in a row of my order being messed up in the EXACT SAME WAY EVERY TIME is just ludicrous.
What are the regular operating hours of McDonald's at 25666 Northwest Freeway, Cypress, TX?
McDonald's is open from 5:00 AM to midnight from Monday to Saturday, and from 6:00 AM to midnight on Sundays.
During what hours is drive-thru service available at this McDonald's location?
Drive-thru is available from 5:00 AM to midnight from Monday through Saturday, and 6:00 AM to midnight on Sundays.
What are the delivery hours for McDonald's at this Cypress location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday; on Friday and Saturday, delivery is available from 5:00 AM to 11:30 PM.
How can I order McDonald's for delivery or pickup from this location?
You can order via the McDonald's App, available on iOS and Android, or through their online delivery link: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's on Northwest Freeway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any special services like drive-thru or mobile ordering?
Yes, it offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located in Cypress for easy access?
The McDonald's is located at 25666 Northwest Freeway, Cypress, TX 77429, USA.
Are there nearby places I can visit before or after dining at McDonald's?
Yes, you can visit nearby places such as Redbox for video rentals, House of Pies for classic American diner fare, or Clean Juice for smoothies and fresh juices.
What other dining options are near McDonald's on Northwest Freeway?
Nearby dining includes On The Border Mexican Grill & Cantina, BJ's Restaurant & Brewhouse, Killen's Barbecue, McAlister's Deli, MOD Pizza, and T.G.I. Friday's, offering a variety of cuisines to try.
Are there entertainment or shopping spots near this McDonald's?
Yes, GameStop and Cypress Fair Town - GameStop offer video games and hobby items, while Sears Appliance Repair and Texas Floors provide home improvement services nearby.