McDonald's

3.6
1305 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25666 Northwest Freeway, Cypress, TX
77429, United States

Hours

Reviews

3.6
1,305 reviews
5 stars
539
4 stars
261
3 stars
182
2 stars
89
1 star
234

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers waiting excessively for their orders.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and poor customer service.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and inconsistent taste.
  • KB
    KRISTIN BASTIN
    Nov 16, 2025
    5.0
    Only thing I don't like about the new mcdonalds is there is no Place to refil your drink.
  • AM
    Alyssa Miller
    Nov 7, 2025
    1.0
    I came an hour before closing and all the lights were on, including the drive through lights. We weren’t getting a response for a while so we pulled up to the windows and the lights were on but no one was there. Then when we pulled around we saw all the workers just sitting in their car. Really confusing experience, fix the hours on the website if you’re not open please.
  • GM
    Gaby Martinez
    Nov 6, 2025
    1.0
    Once again I tried I ordered happy meal 6 nugget I get four asked for xtra fries get non drink has no ice
  • GM
    Grabiela Martinez
    Oct 29, 2025
    1.0
    I work by and this 3rd time they forget to put my cheese 80 cents xtra and the food is cold fries half way full.
  • RR
    RoyalRobbie
    Oct 27, 2025
    1.0
    I don't know how or why but whoever is taking care of the orders being logged is exceedingly inept. Since like a couple months ago every time we've gotten food from this location, the order has been entirely wrong. No, I did not ask for onions or PEPPER. I asked to NOT have those. I'm done getting food from this location because more than five times in a row of my order being messed up in the EXACT SAME WAY EVERY TIME is just ludicrous.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 25666 Northwest Freeway, Cypress, TX?

McDonald's is open from 5:00 AM to midnight from Monday to Saturday, and from 6:00 AM to midnight on Sundays.

During what hours is drive-thru service available at this McDonald's location?

Drive-thru is available from 5:00 AM to midnight from Monday through Saturday, and 6:00 AM to midnight on Sundays.