McDonald's

3.6
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25666 Northwest Freeway, Cypress, TX
77429, United States

Hours

Reviews

3.6
1,318 reviews
5 stars
543
4 stars
263
3 stars
184
2 stars
90
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some customers experiencing rudeness and poor customer service, while others praised friendly interactions.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and restrooms.

Family-Friendly

The play area and family-friendly atmosphere were positively noted, especially for children's birthday parties.
  • DS
    Dawn Shipley
    Dec 22, 2025
    4.0
    They have a play area and happy meals, that is what we were there for. Staff was nice, food was warm. It is still McDonalds, but it was pleasant.
  • AM
    Albert Mei
    Dec 4, 2025
    1.0
    Place a mobile order for one french fries drive through, lines not moving for 20 minutes, decided to walk in, waited at the counter for 30 minutes no one came up, ask for refund then waited for another 10 minutes, manager only speak Spanish difficult to communicate. 1 french fries for over an hour, save yourself go somewhere else. Frankly Google review for you the least amount of star I have to put is one otherwise you got zero.
  • RS
    Raylene Sims
    Dec 4, 2025
    1.0
    Worst Mc Donald’s, I’ve been in the driver thru for 40 minutes because their system is down. Not one of the employees know how to cancel a mobile order.
  • JS
    Jovanka “BADHOUSE BEAUTY & BARBER” Savcic
    Dec 1, 2025
    1.0
    I understand that some of these people are like young adults, but when do they start learning how to have customer service and be respectful I was sitting at the drive-through for about two minutes. Nobody said anything and then I went to the other drive-through and they answered with an attitude, and when I went to the window, another person handed me the drinks with an attitude didn’t even say hello or anything how do you guys expect for us to not be rude to them if they’re rude to us.
  • DM
    Darlene McCline
    Nov 25, 2025
    5.0
    I placed a mobile order for a Caramel Frappe with a shot of espresso, extra caramel, and extra whipped cream. Blew my sugar and calorie count into the trash. I thoroughly enjoyed it though.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 25666 Northwest Freeway, Cypress, TX?

McDonald's is open from 5:00 AM to midnight from Monday to Saturday, and from 6:00 AM to midnight on Sundays.

During what hours is drive-thru service available at this McDonald's location?

Drive-thru is available from 5:00 AM to midnight from Monday through Saturday, and 6:00 AM to midnight on Sundays.