McDonald's

3.6
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28624 HWY 290, Cypress, TX
77433, United States

Hours

Reviews

3.6
1,312 reviews
5 stars
533
4 stars
287
3 stars
173
2 stars
82
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others, including managers, are reported as rude and unhelpful.

Food Quality

Several customers reported issues with food quality, including cold meals, incorrect orders, and hygiene concerns, such as finding hair or bugs in food.

Order Accuracy

Many reviews highlight frequent mistakes with orders, including missing items and incorrect food preparation, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others report unsanitary conditions, particularly regarding food hygiene.

Speed of Service

While some customers appreciate the quick service, others experienced long wait times and delays, especially with mobile orders.
  • WP
    William Postell
    6 days ago
    5.0
    Yeah I love your McCrisby chicken sandwich!
  • BB
    bubba rogers (Bubbared)
    Nov 11, 2025
    4.0
    Tea wasn't sweet, food was good
  • JH
    Joe Hall
    Nov 5, 2025
    5.0
    It's always yummy at McDonald's
  • SV
    S Villalobos
    Oct 15, 2025
    5.0
    Customer experience provided by Tucker, a young man at the cashier register, was exceptional! This young man was very professional, confident, efficient, and service-focused. McDonalds has a winner in this young man. Thank you Tucker!
  • VR
    V Ramirez
    Oct 7, 2025
    1.0
    The so called manager Dulce is very disrespectful and needs more training. She has an attitude like if y’all wouldn’t have not gave me cold food I would not have complained. She was mad because I went in the drive thru for my remake because my original order was made in drive thru. then she told me to pull up before she even got my name. So I told her no how was I going to move up if she didn’t even get my remake order or name. I could care less about yall timer for drive thur. Don’t give my child cold food and I wouldn’t have to had come back. I asked her for another manager and she still gave me attitude. Please retrain this so called manager DULCE or don’t put her in the window.

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

The McDonald's in Cypress, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the delivery service available at this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM, except Friday and Saturday when it extends until 12:30 AM.