Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
798 reviews
5 stars
347
4 stars
171
3 stars
116
2 stars
46
1 star
118
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Reviews highlighted poor customer service, including rude staff and lack of accountability, contributing to a negative dining experience.
Speed of Service
Customers experienced long wait times for their orders, both in the drive-thru and dine-in, with some noting that service was not as fast as expected for a fast food restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and trash in the restaurant, impacting the overall dining atmosphere.
- MPmagdalena padilla2 days ago5.0Staff very kind and fast
- IWIsaac WhitakerJan 2, 20265.0This local McDonald's is one of my favorite McD's in the Houston area. It host a family night once a week where I've spent and made wonderful memories with my son. The atmosphere is always hospitable, the service is welcoming and friendly. If you're ever near Loretta Rd & Grant in the Cypress area whether it's drive thru, curbside, kiosk or counter this McDonald's treats you right!
- LCLatsamy Cha ChaDec 23, 20251.0Horrible!! I ordered 5 sandwiches and got home and only had 4. How do you forget stuff when there is a checklist on the bag! So irritating that you can't get it right
- MFMichael FosterDec 21, 20252.0I’m pretty patient, but most like likely won’t go to this location again. It’s a little closer than the other one near me but not worth the frustration and wasted time. There is an error or two on every one of my orders. I even started ordering on the app so there is less likely an issue. They just can’t get it right. The staff doesn’t seem to care and don’t show accountability.
- RRRyan RalsteadDec 7, 20251.0Barely anyone puts any ice in drinks in drive thru. They know when they hand it to you too. Fix your ice machine if there any issue it’s been going on for months
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 13300 Louetta Road, Cypress, TX?
McDonald's is open from 6:00 AM to midnight every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is open daily from 6:00 AM to midnight.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery services are available at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a way to order McDonald's online or via an app?
Yes, you can order through the McDonald's app (available on iOS and Android) or via online ordering links provided by the location.
What are some nearby places to visit before or after dining at McDonald's on Louetta Road?
Nearby are The Urban Vine (a wine bar and pizza restaurant) and Mezzanotte Ristorante (an Italian restaurant), which are great options if you're looking to explore local dining or nightlife.
Are there healthcare services near this McDonald's location?
Yes, nearby healthcare options include Genesis Family Dentistry, Texas Children's Pediatrics, and FM 1960 Pediatric Center, which might be convenient if you have appointments in the area.
Can I visit some local shops and boutiques close to McDonald's at 13300 Louetta Road?
Absolutely, you can check out A Splash of Sass and CR Hummingbird's Boutique for women's clothing, or Stone Cold Meats for specialty deli items nearby.
What social media handles does McDonald's use for updates and offers?
McDonald's is active on Facebook (McDonalds13300LouettaRoad), Instagram (@mcdonalds), Twitter (@McDonalds), and TikTok to provide updates and promotions.