Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported rude and unhelpful staff, with several instances of poor interactions at the drive-thru and counter.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inadequate responses to complaints.
Food Quality
While some customers praised the freshness of certain items, many others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but there were also reports of unsanitary conditions and unprofessional behavior from staff.
Management Issues
Several reviews pointed to poor management practices, including inadequate training of staff and failure to address customer complaints effectively.
MM
Melissa
2 days ago
3.0
It’s a fast food restaurant so there’s not really anything that stands out for it becoming a great spot with the locals. It’s always a hit or miss when it comes to the food. The staff isn’t always friendly but it’s definitely one of the only playground areas left in the area. The other McDonalds doesn’t have a playground. If you order online and it’s the wrong location you will not get a refund or your food. The fries are sometimes over salted or under salted. We really only go if the weather is bad and we’re unable to burn off energy
KL
kate limbrick
Dec 24, 2025
5.0
it’s Christmas Eve and despite them being busy and having unhappy customers the manager was super helpful and kind during the whole process!! give him a raise
JP
Joseph Parle
Dec 24, 2025
5.0
We had time to kill on Christmas Eve and stopped by so my son could eat and so I could work on some things. The employees were kind and helpful. The WiFi and outlets worked well (some McDonald’s restaurants disable their outlets so people will not stay too long which is sad). The place was clean and the food was hot. Great job and Merry Christmas y’all!!
MT
Max Thompson
Dec 17, 2025
1.0
went to this location after finals, got a coffee and nuggets. coffee was watered down, but the nuggets were fresh and delicious. i was sitting in the booth eating food when i was kicked out because „children arent allowed in the seating area“ which would have been fine but the attitude coming from the manager who spoke to me was incredibly rude. i watched an entire area of people eating fill out for an almost unknown reason and they chained the seating area up. i understand not wanting to hear teenagers talk but i highly doubt the dramatics were needed, and trying to remove an amount if people who are willing to pay for food and for the most part sit and conversate at an understandable tone makes absoutely no sense to me.
FF
Fred Fred
Dec 17, 2025
1.0
Rude staff. Stopped breakfast 20 minutes early. Kicked out paying customers before they had even finished eating their food. Literally chained off the dining area so customers couldn't sit down and eat. Used to be a frequent stop driving through the area. Will spend my money next door at Chic-fil-A instead. Food quality and employees are grade A compared to these subpar individuals who give the chain a bad name. Shame on you for not upholding McDonalds values. Corporate will be hearing about this, too.
What are the regular operating hours of McDonald's at 10912 Fry Rd, Cypress, TX?
McDonald's at 10912 Fry Rd, Cypress, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Does McDonald's at this address have a drive-through service and what are its hours?
Yes, the drive-through is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
What online options are available for ordering from McDonald's at 10912 Fry Rd?
You can order via the McDonald's App on Apple or Android devices, or order online through their delivery website.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at the Cypress location?
This McDonald's offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.
What nearby places could I visit before or after dining at McDonald's on Fry Rd?
You might visit Venice Nails & Spa for a manicure, or enjoy a healthy smoothie at Smoothie King nearby.
Are there any nearby educational or recreational facilities near McDonald's at 10912 Fry Rd?
Yes, Code Ninjas offers kids recreation and education, and Cfisd Aquatics Center provides swimming and gym activities nearby.
Is there a gas station close to McDonald's where I can refuel my car?
Yes, there is a Shell gas station nearby that also offers convenience store items and car wash services.
Where can customers find McDonald's full menu and learn about rewards?
The full menu is available online at McDonald's website, and customers can join MyMcDonald's Rewards to earn points for free food.