Food Town

4.2
1363 reviews

About

Grocery StoreSupermarket
Food Town is locally owned and operated, with locations in and around the Houston area. Our goal is to offer all our customers quality meats, fresh produce, and national-brand groceries at competitive prices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Food Town
13811 Cypress North Houston Rd, Cypress, TX
77429, United States

Hours

Reviews

4.2
1,363 reviews
5 stars
744
4 stars
310
3 stars
191
2 stars
56
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, particularly from management and some cashiers, with specific complaints about rudeness and lack of assistance.

Product Quality

Several reviews highlighted issues with the quality of produce and flowers, noting that items were often old or spoiled.

Store Cleanliness

While some customers appreciated the cleanliness of the store, others mentioned unpleasant odors and dated appearance.

Pricing

Customers noted a mix of opinions on pricing, with some finding good deals while others felt prices were too high compared to competitors.

Staff Friendliness

Despite some negative experiences, several reviews praised specific staff members for their friendliness and helpfulness.
  • BA
    BENEDICTA AMOAH
    Dec 25, 2025
    1.0
    I drove all the way here because it was opened on their page, only to get here and meet their doors locked.... I'm sad
  • LL
    Lili
    Dec 12, 2025
    1.0
    RUDE WORKERS. RUDE CASHIERS. HORRIBLE CUSTOMER SERVICE. AMY & ZOEY TREAT CUSTOMERS HORRIBLY. DONT SHOP HERE UNLESS YOU AANT BAD CUSTOMER SERVICE.
  • TT
    TheChickenWhisperer
    Nov 30, 2025
    2.0
    Went to go buy 50/50 mix of spring mix and all of them were rotted out despite being before the “Best Buy” date. Also, I bought flowers from here and in 2 days they were already wilting and dying. Either they’re leaving up old flowers or they’re just maintaining them poorly. If you want quality products and flowers that won’t immediately die, then go elsewhere. This place blows
  • LR
    Lara Rasco
    Nov 18, 2025
    4.0
    Somewhat hard to find things, but people are nice and helpful.
  • JP
    Jorge “Jorgie” Flores Padilla
    Nov 13, 2025
    5.0
    I was visiting the area for a few days and needed to pick up a few things. I hadn’t been in a Food Town in over 15 years, so I was excited to shop there — and I’m so glad I did. The cashier I had both times, Ericka, went above and beyond with her warm, friendly service. Her laugh and smile genuinely made my day, and I’m still smiling as I write this review. I don’t usually write reviews for grocery stores, so the fact that I’m doing it says a lot. I can’t wait to visit the area again — I’ll stop by every time and I’ll be sending family and friends to this location.

Frequently Asked Questions About Food Town

What are the operating hours of Food Town in Cypress?

Food Town in Cypress is open daily from 6:00 AM to 10:00 PM.

Does Food Town offer delivery services?

Yes, Food Town offers delivery services through Instacart.