Whataburger

3.6
1693 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11250 US HIGHWAY 380, CROSSROADS, TX
76227, United States

Hours

Reviews

3.6
1,668 reviews
5 stars
740
4 stars
314
3 stars
177
2 stars
94
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or not meeting expectations, with some customers experiencing food-related illnesses.

Positive Experiences

Despite the issues, some customers praised specific staff members for their friendly service and the overall quality of the food when it was prepared correctly.

Order Accuracy

Many customers expressed frustration over missing items or incorrect orders, indicating a need for better attention to detail.

Cleanliness

A few reviews highlighted the cleanliness of the location, with some customers appreciating the well-maintained environment.
  • WE
    Wesley Echols
    Nov 14, 2025
    1.0
    Took them 20 minutes to tell me their shake machine was broken after I asked for my order of 3 shakes. Suddenly it's not broken when I ask for a refund. Im one of like 3 people in the lobby. Finally got the order 30 minutes after arriving. Not sure why its so hard to tell someone when they arrive its broken and issue a refund. Besides that mobile orders take absolutely forever here they're always behind at least 15 minutes but more like 30 minutes from the estimated time.
  • CS
    Chris Stanley
    Nov 2, 2025
    2.0
    Im allergic to onions, ever time I order the sweet n spicy bacon burger I ask for no onions. Evertime I decid to go back n maby it'll be different, they do the same thing. Terrible service.
  • CV
    chris the vancura
    Oct 30, 2025
    1.0
    Huge disappointment they acted like I was interrupting thier play time, I asked for a spicy chicken sandwich, he said , they had no chicken down and It would take time like 6 7 minutes to cook ( I thought that whataburger cooks to order ) He acted like he didn't want to make it ..So I asked for a buffalo ranch sandwich and he had to ask if they had any ..When I got my sandwich it was drenched in the sauce so when I took a bite it spilled out all over my shirt..Seems like the did that deliberately because they didn't want to work..Last time I checked this was a food establishment..Then later I got sick tomorrow stomach and vomited..Sorriest whataburger I ever been to , If you want food poisoning this is your jam ...Horrible I recommend you go across the street to MacDonalds..
  • OO
    Odin
    Oct 23, 2025
    5.0
    Great food! Especially the chicken tenders. Service was pretty good, but ot sometimes takes a while.
  • OS
    Omar Bou Assaf Slim
    Oct 22, 2025
    1.0
    I’ve eaten here a few times, and the fries are always terrible. The food tastes like old oil, like it hasn’t been changed in weeks. Last time my wife and I ate here, we both got sick and threw up all night. That was the last time I’m coming back.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 11250 US Highway 380, Crossroads, TX?

Whataburger is open 24 hours a day, 7 days a week, every day of the week.

Does Whataburger offer pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.