McDonald's

3.5
1858 reviews
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Business Details

13770 FM 2100, Crosby, TX
77532, United States
(281) 328-4132
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13770 FM 2100, Crosby, TX
77532, United States

Hours

Reviews

3.5
1,858 reviews
5 stars
677
4 stars
370
3 stars
293
2 stars
167
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, particularly management, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or stale food, particularly fries, and inconsistent quality across different visits.

Cleanliness

While some customers noted the cleanliness of the location, others reported dirty tables and unsanitary conditions.
  • ZB
    Zoila Flor Bustos
    Jan 1, 2026
    1.0
    Pésimo servicio,nunca dan las órdenes bien ,siempre me faltan cosas en mi orden . Sobre todo en las mañanas,se tardan mucho en entregar órdenes y para colmo las entregan mal y eso que la manager empaca las órdenes . Que lastima que solo hay uno en esta área 😡Si pudiera no les diera mi una estrella. A parte venden salsas con un costo adicional.
  • CR
    Chris Roberts
    Jan 1, 2026
    1.0
    On Jan 1 I ordered curbside I waited for 32 minutes before I decided to go in and still didn't receive any service them got back into my car and went thru the drive thru before I finally received my order after waiting 47 minutes for a McDonald's order this is totally unacceptable and the general manager of the store should be held accountable for this unacceptable performance
  • CB
    chinita bonita
    Dec 30, 2025
    1.0
    There is no baby stationary in restrooms, where are we suppose to go change our baby’s diapers go out to our car while our kids are playing inside or?
  • JF
    Jamie French
    Dec 29, 2025
    1.0
    Every single time I've came here, I've had to park and wait for my food. It's ridiculous to have to wait over 10 minutes for two, five dollar meal deals. And then get my food cold.
  • TS
    Tracee Shotlow
    Dec 17, 2025
    2.0
    The drive Thursday was ridiculous 7 cars parked and wanted me to park for the Rib combo. I replied no this is drive thur, give my money back if I have to park. Received the food sandwich was skimpy with the BBQ sauce cold fries. The emp. Moral was low and unfriendly. No smiles and knowledge of the long wait. Why no one could be informed of the long wait time? Retrain mgmt to focus on the Quality and Hospitality not on speed!!! Especially if they're going to LEAD A CREW. ALSO WEAR A HEADSET TO ASSIST WHEN THEY NEED HELP WITH TAKING ORDERS. JUST MAYBE, YOUR ESTABLISHMENT MIGHT IMPROVE. HAGD!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Crosby, TX?

McDonald's in Crosby, TX is open 24 hours every day of the week.

During what hours is the delivery service available at this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:00 PM.