Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,843 reviews
5 stars
673
4 stars
369
3 stars
293
2 stars
164
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Staff Attitude
Numerous customers experienced rude or dismissive behavior from staff, particularly from management.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold fries and overall food quality.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and poor handling of customer concerns.
- YNYou Not4 days ago1.0Quite possibly the worst McDonald’s I’ve ever ordered from. There is no way coffee and a McGriddle should be THAT BAD
- CCCindy Cisneros4 days ago5.0I always bring my kids here. They are always happy with the food and the employees.
- KVKeisha VenableNov 12, 20251.0Terrible customer service, Stuck up greedy employees. Embarrassing behavior.
- CCChamber ChamberlainNov 10, 20252.0This location is constantly executing food service with poor results. I’ve had food no fully wrapped, cold/stale fries and this morning I paid $5 for a coffee that they couldn’t bother to fill the cup. If I’m paying $5 for a large it would be nice to have the large cup filled with the food that I purchased. Go elsewhere and save your money.
- MSmiguel salinasNov 1, 20251.0Worst McDonald’s ever waited over 20 min in reserve just to get cold food and when I went inside to ask for it the kid there said “I don’t know I don’t work for drive through, I don’t know what to tell you”
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Crosby, TX?
McDonald's in Crosby, TX is open 24 hours every day of the week.
During what hours is the delivery service available at this McDonald's location?
Delivery service is available daily from 5:00 AM to 11:00 PM.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours a day, 7 days a week.
What delivery and pickup services does McDonald's in Crosby offer?
They offer McDelivery and curbside pickup services for customer convenience.
How can I order from McDonald's in Crosby using a mobile app?
You can order using the McDonald's App available on Apple App Store and Google Play Store, or use the order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
Payments can be made with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there WiFi services available at this McDonald's location?
Yes, free WiFi service is available to customers.
What nearby fast food options are available close to McDonald's in Crosby?
Nearby fast food options include Church’s Texas Chicken, Jack in the Box, La Palma Mexican Restaurant, La Casa Del Rey Taqueria y Pupuseria, and Popeyes® Louisiana Kitchen.
Which nearby convenience stores could I visit before or after dining at McDonald's?
Convenience stores near McDonald's include 7-Eleven, RaceTrac, and Raceway, where you can grab quick snacks or fuel up your vehicle.
Are there any nearby places for entertainment or shopping close to McDonald's?
You can visit Redbox for movie rentals or TOPDOG Fireworks for fireworks and hobby supplies, both located nearby.