Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,767 reviews
5 stars
719
4 stars
319
3 stars
276
2 stars
132
1 star
321
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, including hard bread and incorrect orders.
Cleanliness
The establishment was often described as dirty, with unclean tables and unsanitary conditions.
Customer Service
Staff attitudes were frequently criticized, with reports of rudeness and lack of accountability for mistakes.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and unresponsive staff.
- MVMer VNov 2, 20252.0Waited a long time to get acknowledged, then serviced. Waited a long time for my food and half of it all was not warm nor fresh
- AEAdam EvensOct 30, 20252.0Ordered ahead on the app, wait awhile at the counter and waited, have to wait for the bathroom to get "unlocked", person that was behind the counter had a attitude and had no McDonald's markings/uniform. And dirty tables. Took exactly 20 min to get the order (burger, value frys, 4pc nuggets ,and 2 drinks)
- NSNieccee SarmientoOct 20, 20252.0I went through the drive-thru and then parked to eat. My nuggets were dry, didn’t complain. I went inside to use the bathroom and they were locked. There’s a sign saying the bathrooms are for customers only which I understand, but seeing as I am a customer I asked the cashier if she could open the bathroom and she said yes, I will. I stood by the bathroom and waited and waited and waited. I go back to the front and she was just standing there, clearly never had intention on opening the bathroom for me. Wasn’t the worst experience, but being ignored definitely didn’t make my experience good. I’ll find somewhere else to eat with better customer service.
- JYJ YouOct 17, 20251.0I ordered 2 pumpkin pies with my order tonight and the people working took forever looking at their screen 5 times and looking into the bag double checking something so I figured they could get it right and I had what I ordered…. Get home I had one apple pie not 2 pumpkin crème pies that I paid for. How is that hard? Tell me you don’t have it and don’t charge me if you can’t deliver. Now I’m home and don’t want to go back over there and I have not what I ordered and paid for but they won’t answer their phones or anything…. Thanks guys for the diligence really impressed lol
- LVLaila VasquezOct 3, 20251.0Burgers came out cold with hard bread and so did our nuggets, when I told the manager Stella, she continued to argue that she made it fresh. I was the only one in the drive thru and the food was still horrible.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5560 S Padre Island Dr?
McDonald's at 5560 S Padre Island Dr is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location offers drive-thru service, open 24/7.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location supports delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's online?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, the location provides WiFi and supports mobile ordering, mobile offers, and McDelivery.
What are some nearby restaurants to McDonald's where I could dine or grab food?
Nearby restaurants include Charleys Cheesesteaks, It’s Just Wings, Chili’s Grill & Bar, Razzoo’s Cajun Cafe, Jin’s Asian Buffet, Corner Bakery Cafe, Raising Cane’s, and Taco Cabana.
Are there nearby convenience stores or gas stations close to this McDonald's?
Yes, nearby convenience stores and gas stations include Exxon & Mobil Stations, Checkout Food Stores, Blue Rhino Propane Exchange, and 7-Eleven.
What shopping options are available near McDonald's at 5560 S Padre Island Dr?
Nearby shopping places include La Palmera shopping center, DXL Big + Tall clothing and shoe store, Mattress Firm Moore Plaza, and OfficeMax.
Is there any fitness or wellness center near this McDonald's location?
Yes, Club Pilates gym and Art In Aesthetics medical spa are nearby for fitness and wellness needs.