Tom Thumb

4.2
1041 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 106 N Denton Tap Rd, Coppell, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 304-3223. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
106 N Denton Tap Rd, Coppell, TX
75019, United States

Hours

Reviews

4.2
1,041 reviews
5 stars
570
4 stars
287
3 stars
85
2 stars
31
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and lack of assistance, particularly during busy hours.

Cleanliness

While some customers noted the store's cleanliness, others reported unsanitary conditions in various sections, including expired products and unpleasant odors.

Pricing Issues

Several customers experienced discrepancies between advertised prices and what was charged at checkout, leading to frustration and dissatisfaction.

Staff Performance

Mixed feedback on staff performance; some employees were praised for their helpfulness, while others were criticized for being disengaged or unprofessional.

Product Quality

Customers expressed concerns about the quality of produce and other perishable items, with reports of rotten or expired goods.
  • FM
    fatima mathews
    6 days ago
    2.0
    Stood at meat counter for 20min-asked for a manager - he did nothing but page the crew who had a sign saying they’d be back. 10min later a young lady named Adrina who needs a raise came asked me if I needed assistance and assisted me with the slab of salmon on sale. Y’all need better managers and it should be adrina jones! The stars are for her! 2:48 I was done and no one in sight
  • PT
    Pebbles Thompson
    Nov 7, 2025
    5.0
    Always a clean environment with helpful staff.
  • RF
    Ricardo Flores-Kastanis
    Oct 18, 2025
    4.0
    Tom thumb is always clean , prices you have to be careful , about the staff , they do their best, but at nighttime there is only one maybe two human beings, its a shame these huge corporations don’t give jobs , other stores like Winco , HEB DO HAVE staffs, I really don’t feel to come back here. NOT THE ONE PERSON STAFFS fault, this store is inhuman.
  • GG
    ginnia77
    Oct 15, 2025
    4.0
    Ryan was delightful, the Mariana Trench is fascinating! 10 out of 10 would recommend.
  • GC
    Glorioux Chaviux
    Sep 22, 2025
    2.0
    I've noticed that it's quite common for the prices on the receipt not to match the advertised prices. When I brought this to customer service today, the representative who assisted me—a white woman—was unfortunately quite rude. I understand that pricing errors happen, but it's not the customer's fault when the system isn't updated correctly. Customer service exists to help resolve these issues in a respectful and professional manner. I generally enjoy shopping here because most of the staff are kind and helpful. However, today's experience felt out of the ordinary—perhaps she was having a rough afternoon. I hope this feedback helps improve consistency in service. I always choose to shop where I feel valued and treated with respect. Wishing her all the best!

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!