Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,277 reviews
5 stars
517
4 stars
266
3 stars
174
2 stars
74
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with several customers feeling unwelcome or ignored.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and concerns about food hygiene.
Food Quality
While some customers enjoyed the food, others noted that it was often served cold or stale, with complaints about the freshness of items.
Staff Training
There were consistent calls for better training for staff to improve service efficiency and customer interaction.
- DSDalton StoreyNov 16, 20253.0Tasted as expected, but we were the only ones there and it took a while to get our food, and got one of the burgers wrong
- RMRUDY MORATAYANov 13, 20251.0The manager of this location should try offering more hours to have more employees working nights; it's clear that the demand is higher than the number of employees they are currently employing. Take to long time to go drive-thru. Furthermore, they don't have what's available in the app; there's a lack of work between the system and what they can actually sell at that location.
- BPBestie pNov 1, 20251.0The lady drive thru on Saturday Morning so rude!! She yelled and not listen.
- MDM. DavisOct 29, 20251.0I had to wait 20 minutes at this location for a KIOSK order. I heard a woman working behind the counter make a joke, absolutely referencing me, to her coworker that "she'd been here since i came into work!" right after he handed me my order of one small fry and a large cup. which, if the staff were doing her job, should never have taken 20 minutes. To hear a joke about it was wild after her coworker that actually gave me my order "apologized" for the wait. They were not busy, just incompetent. Needless to say I won't be back - and I hope they stop EXTORTING their customers with the irregular pricing of items (almost 9 dollars for a filet o fish ? huh?!) edit: oh! and i forgot to mention!! the woman's bathroom had the strongest smell of feces imaginable, just to top it all off.
- KDKrisp DiegoOct 20, 20251.0I don’t usually write reviews, but I feel like I have to speak up about what happened. One of the male servers treated me in a way that was flat-out racist. He was rude, dismissive, and ignored me while serving others who came in after me. I’ve never felt so unwelcome in a place that’s supposed to serve everyone equally. What made it worse is that this same employee seemed to go out of his way to impress his manager—constantly doing extra tasks even when the place was empty. It felt less like dedication and more like he was trying to prove something or show off, all while treating me like I didn’t belong. No one should have to experience that. I hope the management takes this seriously and addresses it, because this kind of behavior is not okay.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 813 Macarthur Blvd, Coppell, TX?
McDonald's is open 24/7 every day of the week.
Does this McDonald's location offer delivery services?
Yes, it offers delivery services 24/7, including same day and no-contact delivery.
Is there a drive-thru available and what are its hours?
Yes, McDonald's has a drive-thru open 24 hours every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or through their online ordering link.
What kind of services does this McDonald's location provide?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What other dining options are near McDonald's at 813 Macarthur Blvd?
Nearby dining includes Bombay Curry Pizza (Indian and Italian), Wu's Asian Bistro, Subway, Peacock Indian Cuisine and Bar, Donut Palace, Maple Taqueria, Boston Market, Panacean Restaurant, Guero's Mexican Grill, Wendy's, Pan Acean Noodles & Grill, and Crescent City Seafood Grill.
Are there health and medical facilities near this McDonald's?
Yes, nearby medical services include BILAL PIRACHA, MD (urgent care), America First Urgent Care, Bedichek Doug DC (chiropractor), and Glo Sun Spa - Coppell (medical spa).
What other amenities or services are nearby for customers visiting McDonald's?
Nearby amenities include Glo Tanning salon, Coppell Nails and Glamorous Nails Spa, SUPERCUTS hair salon and barber, U-Haul Neighborhood Dealer for truck rentals, Sixth Sense Martial Arts club, Aqua-Tots Swim Schools, Ixl Academy preschool, and The Little Gym of Coppell gymnastics center.