Wendy's

3.3
1516 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8646 Fm 78, Converse, TX
78109, United States

Hours

Reviews

3.3
1,516 reviews
5 stars
496
4 stars
299
3 stars
223
2 stars
147
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting 30 minutes or more for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders, with some customers receiving moldy items.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, particularly from management, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt food handling practices.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific staff members and fresh food on occasion.
  • JG
    Jon Guerra
    Dec 19, 2025
    1.0
    Food was absolutely trash, service was trash, and drive thru employee had an attitude . This was a complete waste of my money.
  • KH
    Karen Holt
    Dec 16, 2025
    4.0
    Love their chicken sandwhiches!!
  • TG
    Tj Gonzales
    Dec 13, 2025
    1.0
    Walked in waited 10 minutes in line, no hi from the manager who was working register, no we will be with you no nothing, she walked around while talking and bullshitting with one of the other employees family that was standing at the counter asking to change her order and telling her son what she didnt want and what she wanted instead, after waiting and her walking passed us again we walked out
  • JH
    Jackie Hanley
    Nov 19, 2025
    1.0
    When we drove up, there was no cars and it looked like the place was closed however we went in anyway, and it took forever for someone to wait on us, the soda machine was not working And the place needed to be cleaned. Not a good experience for me and my grandchildren.
  • LB
    Luis B
    Nov 13, 2025
    1.0
    15min wait at the drive thru to get this as my wrap...spent 45$ no straws. A wrap with just chicken and cheese..1 car in tbe drive thru before me to get service like this is ridiculous.

Frequently Asked Questions About Wendy's

Is 8646 Fm 78 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 8646 Fm 78, Converse, TX?

The drive-through is open every day from 6:30 AM to 1:00 AM.