McDonald's

3.5
2199 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9151 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.5
2,199 reviews
5 stars
817
4 stars
440
3 stars
354
2 stars
174
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food and over-fried items.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms.

Positive Staff Recognition

A few reviews praised specific employees for their excellent customer service and friendly demeanor.
  • YM
    Yasmine Mills
    Oct 30, 2025
    2.0
    Takes forever for even small order. They got my order wrong as well. Just seems so unorganized and all over the place.
  • TP
    Tristan Petsch
    Oct 25, 2025
    1.0
    Horrible service in the drive through
  • AA
    AngelMine345
    Oct 15, 2025
    2.0
    On 3 separate occasions, I ordered on the app, curbside. Each and every time, even though they were on different days and vastly different times, they kept marking my food as delivered to me/order completed. I then proceed to wait during that time, worried that something has happened to my order, and then walk inside and ask. On two fo those occasions, it still took around 10 minutes to actually get the food to me despite me waiting inside. It is very frustrating. Also, their fries are consistently over-fried. :(
  • TF
    Terry Franks
    Oct 12, 2025
    1.0
    Horrible service I feel if you don’t like your job go find one where you can be a rude jerk cause the people who work drive thru a manager for tonight 6/11/25 are horrible. You ask for bbq sauce they act like it hurts them to add some in the bag and want to have an attitude for no reason yall gotta do better. Manager has same attitude as the girl in the drive thru. So sad no motivation no customer service just horrible.
  • ET
    Eliseo Tolentino
    Oct 10, 2025
    1.0
    El manejador de la noche es un hombre de mal caracter atiende de muy mala manera a los que recojemos ordenes de uber u Door dash precisamente hoy dia esta el trabajando y le abla a las personas como si el fuera el dueño creo que ni el dueño lonatenderia a uno asi como el atiende

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Converse, TX?

McDonald's in Converse, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.