McDonald's

3.5
2208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9151 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.5
2,208 reviews
5 stars
820
4 stars
438
3 stars
356
2 stars
178
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

While some customers noted cleanliness, others reported dirty restrooms and unsanitary conditions.

Customer Service

Feedback on customer service was mixed, with some praising individual employees while others criticized rudeness and lack of professionalism.

Food Quality

There were complaints about cold food and inconsistent quality, although some customers mentioned fresh and hot items.
  • JR
    Jorge Riestra
    Dec 20, 2025
    2.0
    Men's bathroom have no water and no soap. Dirty
  • BN
    Bruce Nowlin
    Dec 20, 2025
    2.0
    It's 6:22am, they have been open for 22 minutes and no one bothered to brew the coffee!!
  • MM
    Marcelly Matsumoto
    Dec 14, 2025
    2.0
    I’ve been here many times since it is the closest one to my house. I try to drive to the one by HEB down the road though because this place is so incredibly slow. I have NEVER been through the drive through and not been parked. They have to park so many cars that most of the time I’m not even in a numbered spot. I have even tried to order online and go inside and I’m finding myself waiting twenty minutes for a mcchicken and a Diet Coke. Food is always whatever.
  • MM
    MrGamer7193
    Nov 26, 2025
    1.0
    9 times out of 10 I come here they lie about their systems being down. The other 1 time they are out of whatever I try to order. The wait times are long but at least the food is fresh sometimes. This is genuinely one of the worst McDonald’s I’ve been to in my life. I hate that this is the only location available unless I go out of my way. This location just frustrates me.
  • YM
    Yasmine Mills
    Oct 30, 2025
    2.0
    Takes forever for even small order. They got my order wrong as well. Just seems so unorganized and all over the place.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Converse, TX?

McDonald's in Converse, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.