Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,912 reviews
5 stars
859
4 stars
414
3 stars
264
2 stars
111
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about hard fries and missing items from orders.
Cleanliness
While some customers noted cleanliness in dining areas, others reported unsanitary conditions, including flies and dirty tables.
Customer Experience
Positive experiences were noted by some customers, particularly regarding friendly staff and enjoyable play areas for children, but these were overshadowed by numerous complaints.
- VLVanessa Lynch2 days ago1.0It always takes them forever to even take a mobile order code. Most times I come here the wait time is over 30 minutes. This is supposed to be FAST FOOD. Do not come here if you are in a hurry, expect long wait times and cold food.
- AAAlannaDec 29, 20252.0They are constantly forgetting things that go with my order. How do you forget the bacon in a bacon quarter pounder when im the only customer?
- MWMartha WoodDec 23, 20253.0Never been a fan of McDonald's but this location is very slow. The food is ok but not something I would want to eat 99% of the time. My son loves it so I'm usually there to get him something.
- ACAngaleen campaDec 21, 20251.0i tried calling and the phone is disconnected very hard to handle customer service if there’s a problem and u can’t reach them the general manager needs to get on the GM and handle that phone business
- VRVincent De La RosaDec 18, 20251.0Every morning when I go into work I try to order here. No one answers, or they cancel my order, or the system is down. Its just one thing after another. 12.18.25 There was 4 to 5 vehicles in line or circling the location waiting for someone to answer or let us know the status of our online drive thru orders. No answer, no customer service, no food, just the blue collar class going into work late and with no food. I will not eat at this location again.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open 24/7 every day.
What delivery services are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery website or through the McDonald's App available on both iOS and Android.
What payment options does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 7975 Kitty Hawk Road, Converse, TX 78109, USA.
Which nearby places can help customers who want to send packages or ship items?
Customers can visit nearby UPS Access Point locations, which serve as courier and delivery service centers for shipping needs.
What nearby options are available for health-related services near McDonald's?
First Choice Emergency Room and Converse Chiropractic are nearby and offer emergency and chiropractic services respectively.
Are there other dining options close to this McDonald’s if customers want to explore different cuisines?
Nearby dining options include Elders Family Restaurant (Cajun and Creole), China Garden (Chinese), The Brunch Spot (Breakfast and Brunch), Taqueria Casa Jalisco (Mexican), and Bill Miller Bar-B-Q (Barbecue).