Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,644 reviews
5 stars
584
4 stars
301
3 stars
225
2 stars
120
1 star
414
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including undercooked items, missing ingredients, and unsanitary conditions.
Management Issues
Frequent complaints about management's lack of responsiveness and poor oversight contributed to the overall negative experience.
Inconsistent Experience
While some customers praised the morning crew for their service, the overall experience varied greatly depending on the time of day and staff on duty.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the location being closed during advertised hours.
- GMGabrille morganNov 11, 20252.0When I first started coming here at the service was really great. People were nice. The food came out on time and they hired some of these younger kids and now everybody got a damn attitude the lines taking forever. I’ve been in line for over 30 minutes ima just eat at home like damn
- AAAmandaNov 9, 20251.0Super slow, unfriendly service especially if you go inside. 15+ minute wait for 2 things during slow morning hours
- MLMarcus LangsethOct 27, 20251.0Consistently bad. I have been coming to this location for 18 months, and this location has constantly and consistently messed up orders. Why do I keep going back? Because I think that it will eventually get better It never did. Tonight was the final straw, I ordered, and waited 45 full minutes for them to bring it to my car. They said they delivered it 5 minutes into the app and never brought it out. I couldn’t go inside to chew someone out because I have Covid currently. Never again. I am more than happy to make the drive to Kitty Hawk, or La Vernia for my McDonalds needs from here on despite this being only 2 miles away. What’s hilarious is driving to either of those locations - will still be faster.
- LMLester McintoshOct 24, 20253.0Morning crew is awesome. If I were only rating morning crew it would be all 5 star. However big difference between morning crew and all others, food and service.
- CCCrystalOct 19, 20254.0Noise level was very pleasant. I can't stand the place to be completely dead silence. Screaming at the top of their lungs and crying either. I don't remember any kids being in there if they were they were well-behaved. I do remember two gentlemen talking. They were drowning out the quiet and they had a pleasant sounding voices. So, all in all, it was nice.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3835 East Loop 1604 North?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 AM Monday through Wednesday and Sunday, and from 6:00 AM to 11:45 PM Thursday through Saturday.
Is there a drive-through service at this McDonald's and what are the hours?
Yes, the drive-through operates daily from 6:00 AM to 11:00 PM, closing at midnight on Fridays and Saturdays.
What ordering options are available at this McDonald's?
You can order via curbside pickup, delivery, same-day delivery, and no-contact delivery services, including using the McDonald's App or the online ordering website.
What forms of payment does this McDonald's location accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, McDonald's offers free WiFi and mobile ordering along with mobile offers and McDelivery services.
How can customers earn rewards at this McDonald's?
Customers can join MyMcDonald's Rewards to earn points for free food.
Which nearby gas stations could customers visit before or after dining at McDonald's?
Customers can visit the nearby Shell gas station or Trillium CNG for fuel and convenience before or after their meal.
Are there other fast food or burger restaurants close to this McDonald's location?
Yes, nearby burger and fast food options include another McDonald's and Whataburger, allowing customers to compare menu options in the area.
What nearby amenities are available for customers visiting McDonald's at 3835 East Loop 1604 North?
Nearby amenities include Marco's Pizza for Italian food delivery, Autumn Heights Dental for dental care, Verizon of Converse for mobile electronics, and BB Beauty Nails & Spa for beauty services.