McDonald's

2.6
341 reviews
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Business Details

4565 S Preston Rd, Celina, TX
75009, United States
(469) 907-8626
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4565 S Preston Rd, Celina, TX
75009, United States

Hours

Reviews

2.6
341 reviews
5 stars
95
4 stars
31
3 stars
20
2 stars
20
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with food preparation, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Efficiency

Long wait times were a common complaint, with many customers experiencing delays in receiving their orders, even during off-peak hours.
  • CC
    chandrasekhar chennupalli
    1 day ago
    1.0
    I guess the team need proper training how to serve, they miss condiments even if you ask, no limits on sugar when I order coffee. List continues..:(
  • KF
    Kun Fu
    3 days ago
    1.0
    There is no hand soap in the rest room! We ordered as Dine-in, but it was not treated as Take-out, and no-one informed us when it was ready to pick up! very disappointed, will not come back!
  • OV
    Oscar Villanueva
    5 days ago
    1.0
    This is the worst spot ever take for ever and the people including the supervisors dnt care and on top of that they give u and ugly attitude
  • RR
    Robert Romero
    Nov 13, 2025
    1.0
    The Mexican lady was rude and my sandwich was just slapped together and falling apart she had a very bad attitude, Ice should go pick her up!
  • LW
    Lacyn Ward
    Nov 9, 2025
    1.0
    We placed a mobile order for pick up in the mobile spot. The mobile parking spots are placed in an awkward, tight spot close to the entrance and near the drive thru exit, which made hard to get in and out of. We waited for nearly half an hour for our food. It would’ve been faster to use the drive thru. Once we got our food, the food was cold like it had been sitting the entire time we were waiting there. The fries were completely unsalted, which I’ve never experienced at a McDonald’s. The only positive things I can say is the order was correct and the employee who brought it out to us was friendly. I would recommend going to a different McDonald’s if you’re in the mood for it.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Celina, TX?

McDonald's in Celina, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the McDonald's in Celina, TX offers drive-thru service 24/7.