McDonald's

2.5
370 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4565 S Preston Rd, Celina, TX
75009, United States

Hours

Reviews

2.5
370 reviews
5 stars
102
4 stars
32
3 stars
21
2 stars
23
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, undercooked, or not prepared as requested, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated poor management and training, with staff lacking proper communication and customer service skills.
  • AM
    A M
    2 days ago
    1.0
    Staff wasn't help customers and very dirty. Order from the kiosk took 10 minutes. Got order wrong too. Very surprised a McDonald's was in this condition, but I guess this is from non-existent management.
  • AN
    Adam N.
    2 days ago
    2.0
    I don’t know why I keep bothering coming to this one. It’s close to my house but holy crap what a mess; prepare to wait for your food inside for like 30 mins and it will likely be wrong. Then you’ll have to wait another 30 mins to get that all right. MWC owners, get your stuff together.
  • MK
    Murali Mohan Kadavala
    Jan 5, 2026
    1.0
    Every single time we order through the drive through we are missing some ordered items even though we paid.
  • CM
    Christian Mendez
    Dec 27, 2025
    1.0
    Not sure why my review was deleted but last weekend I came at midnight and ordered $50 worth of food. When we thanked the drive thru cashier we thanked him for his patience with us and didn’t acknowledge us being thankful and threw the receipt into the car in a rude manner… arriving at home when we took a bite of our chicken nuggets we realized that the chicken nuggets wasn’t fully cooked. It was kind of raw and slimy in the inside of the breading. Wish to had taken photos but I threw them out of anger
  • GG
    GForceGamerX
    Dec 24, 2025
    1.0
    This should be called slow food since the essence of fast food is gone for ever. None of their workers come to the front desk to take orders. The waiting time is worst than going to Denny’s .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Celina, TX?

McDonald's in Celina, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the McDonald's in Celina, TX offers drive-thru service 24/7.