McDonald's

3.4
846 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
994 S Preston Rd, Celina, TX
75009, United States

Hours

Reviews

3.4
846 reviews
5 stars
308
4 stars
163
3 stars
124
2 stars
77
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude employees, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold food, incorrect orders, and unsanitary conditions, including a disturbing incident involving a pickle in an ice cream cone.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration with the inconsistency and lack of attention from employees.

Operational Hours

Customers noted discrepancies in advertised hours, with some arriving before closing only to find the location closed or not serving.

Management Feedback

Mixed reviews on management, with some praising effective managers while others criticized poor handling of customer issues.
  • AC
    Ayesha Caz
    2 days ago
    1.0
    Lady taking order needs to take a chill pill . Screaming at top of her lungs and being rude. Someone send her back home to rest
  • TN
    Teja N
    2 days ago
    1.0
    They always try to run the store with less staff Always they delay to give food
  • KY
    Kyung Yoon
    4 days ago
    1.0
    I ordered by online but due to Power outage I couldn't receive my order. They said I have to wait and never say sorry. Worst customer service!!!
  • DD
    Dr K DFW
    Nov 15, 2025
    1.0
    Ugh - not a good experience. Saturday morning around 10, not busy, and I finally had to go up to get my single sausage burrito after close to 10 minutes! The restaurant was very hot, stuffy, and dirty. Plus it was the worst sausage burrito I’ve had at a McDonalds in ages.
  • DM
    Douglas McClellan
    Oct 23, 2025
    1.0
    The most horrible experience you can have at a place where low expectations are the norm. What an awful place. I don’t come often, but every single time it’s terrible and I’m surprised they are able to justify staying open.

Frequently Asked Questions About McDonald's

What are the regular in-store opening hours for McDonald's in Celina, TX?

McDonald's in Celina, TX is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and Friday through Saturday from 5:00 AM to 11:45 PM.