McDonald's

3.5
1910 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
911 SW Wilshire Blvd, Burleson, TX
76028, United States

Hours

Reviews

3.5
1,910 reviews
5 stars
706
4 stars
408
3 stars
346
2 stars
128
1 star
322

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with some customers expressing concern over hygiene.

Customer Service

Service quality varied significantly; while some employees were praised for their friendliness, others were criticized for rudeness and lack of professionalism.

Speed of Service

While some customers experienced quick service, many reported long wait times and disorganization, especially during busy periods.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty bathrooms and unsanitary food handling.
  • CW
    Chris White
    1 day ago
    2.0
    On 11/23/2025 I opted to use the drive thru this evening. It being a little of a large order they parked me which is not an issue. After a short wait they brought me my food. After a short look over of the food I realized we were missing portions of our order. I walked inside to have the mistake fixed. Talked with one store employee and let them know what was missing from my order. Without a word he just disappeared to the back. I assumed he went to correct the order, but after waiting 20min with no response and a line forming in the lobby someone from the line had to speak up and ask if they even had anyone running the frong register as not a single employee made any attempt to address the long line at the register. The individual didnt answer, but disappeared to the back again and 5 sec later came back with my missing items, handed them to me, and disappeared again into the back without helping the line at the register. I left after that so I am unsure if they were attended to or not. Not to mention the place looked as if it hasn't had a pick up in a little bit and workers just throwing waste product onto the ground.
  • NN
    Nolan Nob
    Nov 14, 2025
    1.0
    My wife visited your McDonalds yesterday and witnessed a man dressed as a woman in the drive in window . If you are promoting Transgender activity in your restaurant or allowing your employees to dress the part I will not be using your services any more.
  • LL
    Lonnie
    Nov 13, 2025
    1.0
    Orderd a burger with no onions and a Dr pepper. Gave me an onion burger with carbonated water, then acted disgusted when I asked them to fix it.
  • H
    *Gabriela Huizzi*
    Nov 11, 2025
    1.0
    Well, that was a bad experience. 😓 First of all, there were so many cars in line for breakfast, and there were 3 different rows and only one drive-thru window, so everybody was cutting in front of each other trying to get in line first. Somewhere down that line, I’m pretty sure orders for mixed up, because they gave me an order that wasn't mine, I had ordered a number 2 with a coffee, and they just gave me a coffee and then proceeded to look at me like a grew a 3rd head when I didn’t move my car. They awkwardly opened the window back up and said “ummm can we help you with something else?” And I was like “umm yea I am still waiting on my food” and the person at the drive thru said “you only got charged for a coffee.” I said I had ordered a number 2, which was a sausage and egg McMuffin with a hashbrown on rhe side. They told me to pull up and wait on the side because apparently it was somehow my fault I was holding up the line. Over 10 minutes later, they finally came out, charge me again for my food, then gave me my food bag. By this point, I was just upset that I was still there, so I left. I parked ans opened the bag. No egg in my McMuffin and no hashbrown. Thanks, McDonald’s. Sarcasm intended. 🤦🏽‍♀️
  • KJ
    katie jeffery
    Nov 10, 2025
    1.0
    Don’t even bother with a bacon and egg Mac muffin, half a piece of burned bacon and a cold hash brown! Almost $9! Disgusting breakfast

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 911 SW Wilshire Blvd, Burleson, TX?

McDonald's is open every day from 5:00 AM to midnight.

What are the drive-thru hours for McDonald's at this location?

The drive-thru is available daily from 5:00 AM to 1:00 AM.