Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,051 reviews
5 stars
371
4 stars
235
3 stars
181
2 stars
101
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback varied on staff friendliness; while some customers praised individual employees, others reported rudeness and lack of professionalism.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.
Cleanliness
A few reviews noted that the location was clean and well-maintained, contrasting with other negative experiences.
- TATrev AnthonyDec 5, 20251.0Sat in the drive thru for over 45 min. The line wasn't even very long, maybe 10 cars at most, and not even at rush hour. I ordered the Grinch meal, and instead of informing me they didn't have any socks or seasoning left, they simply gave me a box without said contents. Horrible experience.
- BTBrynnalyn TaskerNov 30, 20251.0So absolutely sick of being treated 2nd tier at this mcdonalds. They cater to drive thru while the customers at the counter are left lacking. Every single time! The worst service in the evenings. They need to work on helping people in both sections. I shouldn't have to wait 20 mins for 2 meals!
- COCharles O'NealNov 30, 20253.0It was almost as cold inside as it was outside. The lady that took my order seemed to be auditioning for the role as Grinch. My coffee was lukewarm warm. I recommend going to the Whataburger two blocks away.
- DYDakota YoungNov 29, 20251.0Always get orders wrong and give you attitude about it
- ADAlex DomineyNov 26, 20254.0well i really liked the burger but the frys was not done
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 819 Sheppard Dr, Burkburnett, TX?
McDonald's at 819 Sheppard Dr, Burkburnett, TX is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service? If so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 9:00 PM via their online ordering platform.
Can I order McDonald's food for curbside pickup at this location?
Yes, curbside pickup is offered as a service at this McDonald's.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, customers can use the McDonald's App available on Apple and Android devices for ordering.
What services are provided at the McDonald's on Sheppard Dr?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other restaurants near McDonald's on Sheppard Dr where I can grab a meal?
Yes, nearby dining options include Lite Pan (Chinese/Asian cuisine), Chief's Corner Cafe (American steakhouse), and Red River Bayou (Cajun and Southern cuisine).
Where can I find coffee shops near McDonald's at 819 Sheppard Dr?
You can visit Texan Brew Coffee House, a nearby coffee shop and cafe offering smoothies and juices.
What nearby amenities can I visit before or after dining at McDonald's?
Nearby you can find the City of Burkburnett government offices, The Ranchhouse Motel for lodging, and various automotive services like NAPA Auto Parts and B J's Auto Services Center.