Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,044 reviews
5 stars
369
4 stars
234
3 stars
180
2 stars
101
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders often being incorrect.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.
Staff Attitude
Customer experiences with staff varied widely; some praised friendly service, while others reported rudeness and lack of attention.
Cleanliness
A few customers noted that the location was clean and well-maintained, but others experienced unsanitary conditions.
Management Issues
Several reviews pointed to poor management and training practices, leading to disorganization and inefficiency.
- KTKimberly Teague5 days ago5.0Love their unsweet tea, fries
- ACAnthony CastilloNov 7, 20251.0This place sucks, the employees need training
- FFfortsillapacheOct 4, 20255.0Fast fresh friendly service
- CPChris PeaveySep 24, 20251.0Have now gone to this location twice. Both times the food was somehow bad, the fries were cold, the order wrong, and the staff just seems like none of them want to be there.
- DBDonna BothaSep 16, 20253.0Drive Thursday service was really slow and our order wasn't even right. Plus the people working there was also rude
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 819 Sheppard Dr, Burkburnett, TX?
McDonald's at 819 Sheppard Dr, Burkburnett, TX is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service? If so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 9:00 PM via their online ordering platform.
Can I order McDonald's food for curbside pickup at this location?
Yes, curbside pickup is offered as a service at this McDonald's.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, customers can use the McDonald's App available on Apple and Android devices for ordering.
What services are provided at the McDonald's on Sheppard Dr?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other restaurants near McDonald's on Sheppard Dr where I can grab a meal?
Yes, nearby dining options include Lite Pan (Chinese/Asian cuisine), Chief's Corner Cafe (American steakhouse), and Red River Bayou (Cajun and Southern cuisine).
Where can I find coffee shops near McDonald's at 819 Sheppard Dr?
You can visit Texan Brew Coffee House, a nearby coffee shop and cafe offering smoothies and juices.
What nearby amenities can I visit before or after dining at McDonald's?
Nearby you can find the City of Burkburnett government offices, The Ranchhouse Motel for lodging, and various automotive services like NAPA Auto Parts and B J's Auto Services Center.