McDonald's

3.4
1590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 East Villa Maria Road, Bryan, TX
77801, United States

Hours

Reviews

3.4
1,590 reviews
5 stars
567
4 stars
293
3 stars
277
2 stars
134
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how their concerns were handled.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food quality, leading to frustration and disappointment.

Speed of Service

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with specific complaints about items being overcooked or not fresh.

Cleanliness

Some customers noted cleanliness issues within the establishment, including dirty dining areas and restrooms.
  • SS
    Sandra Steels
    1 day ago
    5.0
    Service was great food OK nuggets is hit or a miss not fresh
  • KB
    Kelsey Boyd
    Nov 17, 2025
    1.0
    Customer service at this location by H-E-B on Villa Maria is really bad. Will not be returning as a customer or an Uber delivery driver.
  • RA
    Roberta Adams
    Nov 10, 2025
    1.0
    I ordered for delivery when I got the order I was missing 3 items, they don't want give a refund
  • JJ
    JoJo
    Oct 30, 2025
    1.0
    If I could give this place zero stars, I would! We ordered through the drive thru and the food was cold, the large fries weren't even filled up halfway and when I asked if I could get a refund for my order I was told they couldn't. Not to mention, the staff was incredibly rude, I asked for an extra drink carrier was told that it wasn't necessary. I am highly dissatisfied with this location and do not see myself stopping here in the foreseeable future. I do believe I will be calling corporate on this one. I mistakenly ate the old hot and spicy that I was served and now I'm trying to stop myself from vomiting. 10/10 would not recommend this location to anyone unless you are just going for drinks.
  • RG
    Ruben Guerrero
    Oct 10, 2025
    5.0
    Since I arrived here in Bryan,tx. I've made it an issue to make this McDonald's my makeshift office, so to speak.The food is prepared with love and the patrons are customer's that remind me of back home. The atmosphere is no less.I really enjoy listening to the music and they play while I wait on my order or indulge in it's flavor.wait times have been less than 5 minutes in each occasion and I've eaten here very regularly.this establishment is kept very clean including the restrooms, outside patio and parking lot.the employees are very polite and approchable. I've asked for help on earning points and on how to play monopoly on the McDonald's app and was met with a generous smile and a willing effort to explain and guide me through it.prices are very reasonable whether it's breakfast,brunch, lunch or dinner or if you have the munchies late at night, that too, being that it is 24 hours.this McDonald's is different than any other I've been too.reason being it has a event area that seats 12+ ppl apart from the already spacious interior that boasts a variety of seating arrangements that fit to your liking.there is a drive- thru with two separate delivery windows to keep the business flowing.this is a non-smoking and vaping facility, which also includes the outside patio that has another 7 tables with plenty of room apart to give each party their dining privacy.this establishment is wheelchair accessible with handicap parking and is located just along the outer perimeter of the Tejas center, which is a make-up of a small shopping center, so it fits perfectly not to mention sul ross park right next door in case you decide to take your order to go and have a small picnic instead.it does contain your usual such as 4 kiosk with 2 soda dispensaries and your t.v like other McDonald's. The noise level is minimal, conversations can be heard but you can still focus and get your work done.there is plenty of parking with wifi and outlets for connecting your phone or tablet.To be honest I have no particular items from the food menu that I enjoy cause it all is just so flavor full, but if I had to choose I'd pick breakfast cause it sets my day.so if you happen to pass through Bryan, TX, for visit or do some touring. I recommend stopping by and enjoy the feel, just as I have and continue doing so.. I'd like to give a special shout out to all the good ppl I've encountered here, you know who you are as well as Amanda and Christopher for all y'all's help and not to mention Dillion for greeting, feeding and welcoming every customer but most importantly I want to thank the young lady Ms.Alejandra for demonstrating empathy, great example once again of what the town of Bryan is about.. thank you

Frequently Asked Questions About McDonald's

What are the McDonald's location hours of operation?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.