McDonald's

3.5
1179 reviews
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Business Details

304 Lubbock Hwy, Brownfield, TX
79316, United States
(806) 637-8929
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
304 Lubbock Hwy, Brownfield, TX
79316, United States

Hours

Reviews

3.5
1,179 reviews
5 stars
444
4 stars
229
3 stars
188
2 stars
93
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Food Quality

Customers frequently complained about cold, old, or improperly prepared food.

Management Concerns

Several reviews mentioned poor management practices and lack of oversight, leading to ongoing service problems.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by the negative feedback.
  • EC
    E Con
    Dec 30, 2025
    1.0
    Awful! No quality control
  • JW
    John Wiebe
    Dec 28, 2025
    1.0
    Service Was not good
  • NJ
    Noah Johnson
    Dec 24, 2025
    5.0
    This is a clean, freshly renovated McDonalds as of 12/24/25. The staff were patient and accommodating. They even went out of their way to make a DECAF iced coffee for my momma. Excellent experience for a road stop on a busy holiday! Thank you McDonalds Brownville!
  • JM
    John Montgomery
    Dec 8, 2025
    1.0
    I really don’t know where to start. Very clean, almost sterile. Don’t expect to see any humans except customers. They try to force you to order and pay at the kiosk but will take an order at the tiny counter if y force it and I did. I ordered a small coffee. I waited for the coffee and I didn’t come so I went to the restroom and washed my hands. I returned to the tiny counter and still no coffee and no humans. I finally peered behind the tiny counter and a human noticed and came out to investigate. I asked how long it takes them to pour a cup of coffee. The human disappeared and came back with coffee. They completely forgot this store is in Brownfield Texas and not LA. It was terrible.
  • RS
    Riva Snell
    Dec 1, 2025
    1.0
    I was traveling between El Paso, Tx and Oklahoma City on a SUNDAY!!!! This is important because apparently they are NOT open for dining in nor do you have access to the bathrooms! An employee was able to help me at the delivery window, but was not allowed to let anyone in...even for the bathroom. Apparently, they only have drive- thru on Sundays!!! That is great if you are from that area, but not for the traveler. As I was walking back to my car another couple was at the other door trying to get in. How many people were inconvenienced that day? I will not stop again. Burger King will get my business from now on. Also, I looked at hours ot service and nowhere does it say drive- hru only on Sunday so that is very misleading.
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Frequently Asked Questions About McDonald's

What are the drive-through hours at this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 4:00 AM to 12:00 AM, and all day Friday and Saturday, nearly 24 hours.

What are the delivery hours for ordering from this McDonald's?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.