Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,185 reviews
5 stars
353
4 stars
225
3 stars
189
2 stars
105
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes in both drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude interactions.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.
Food Quality
Several customers complained about cold or poorly prepared food, with some expressing concerns about food safety.
- DWDiane Weikel5 days ago1.0This was the nastiest McDonalds I have EVER been too. If I hadn't already placed my order through the app, I would have left. The employees were non-reaponsive. I requested my fries be cooked crispy & they just looked at me, no response. I WILL DEFINITELY NEVER RETURN TO THIS MCDONALDS!
- DBDeborah BryantJan 5, 20261.0This McDonalds has to be the worse I’ve ever had. I can’t say I have ever gotten food that tastes fresh from this place. Customer service is terrible. Can’t even get anyone that will take your order. They tell you to use the Chaos. So if I want to pay with cash I guess is not an option because you can’t get anyone to help. The lobby is ALWAYS nasty dirty. I’m done with spending money at this place just to throw it in the trash.
- DLDan (LokirWasFramed)Dec 28, 20254.0Friendly service, order mostly right (forgot sauce for nuggets), nice location, but weird line where people can also pull in and cut from the HEB parking lot is weird and irritating.
- JOJeanette OlsenDec 22, 20251.0Order is always wrong. Couldn't even get my order the other day and lost $15 for it. Try and use points and lost those too because they were out of what we wanted. They always take way to long. Hour wait for a meal is ridiculous.
- BJBetty johnsonDec 16, 20251.0Mobile order placed 1939 at 0946hrs, I arrived at 0955hrs. Due to backed up drive thru, changed order to curbside, space 3. Received notification at 1001hrs my food was on its way. At 1013hrs I walked onto store, looking for my order. It was sitting on the front counter, minus the coffee I paid for. After a few minutes of being ignored, I was finally asked if I had an order. Watched an employee walk by with 3 small coffees, to be given to another customer. I explained that I was in space 3, looking for my food. Young man explained they were waiting for the coffee to brew......I said "don't bother, keep the coffee I already paid for." I took my food and went to my truck. I was extremely unhappy to find my food cold, at best room temp. Threw the entire order out, I'm done with this location. Drive thru times are the worst, in no way does this location provide "fast food."
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 500 Highway 290 W, Brenham, TX?
The McDonald's in Brenham is open from 6:00 AM to midnight on weekdays and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
When is delivery available from this McDonald's location?
Delivery is available daily from 7:00 AM to 11:00 PM, except on Friday and Saturday when it is available until 11:45 PM.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What types of payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for curbside pickup here?
Yes, curbside pickup is available at this McDonald's location.
Are there mobile apps available to order from McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's in Brenham?
Nearby fast food options include Jack in the Box, KFC, Pizza Hut, and Hartz Chicken Buffet, offering a variety of dining choices.
What nearby grocery and retail stores can customers visit near McDonald's?
Customers can visit H-E-B supermarket, Palais Royal department store, and Walgreens pharmacy close to McDonald's for shopping and essentials.
Are there any nearby hotels for visitors looking to stay near McDonald's?
Yes, nearby hotels include Studio 6 Suites Brenham and Motel 6 Brenham, providing convenient lodging options.
What services and amenities does this McDonald's location offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for an enhanced dining experience.