McDonald's

3.3
1973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2241 N Center St, Bonham, TX
75418, United States

Hours

Reviews

3.3
1,973 reviews
5 stars
627
4 stars
390
3 stars
344
2 stars
191
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the taste and freshness.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and trash issues noted by multiple customers.

Staff Competence

Numerous reviews highlighted issues with staff communication and training, leading to frequent order mistakes and misunderstandings.
  • BB
    Bobbie Burke
    4 days ago
    1.0
    The manager, April, was very sweet, and she was working her tail off, while her crew was busy playing. We ordered 2 burgers and 2 fries and after almost 30 minutes, our food came out cold and they sat it down like we should be grateful. Never again. They only had 2 customers the whole time.
  • CC
    Curtis Crabtree
    Jan 5, 2026
    1.0
    By far the worst McDonald's I've ever ate and the manger was so hateful and didn't care about anyone in the whole building
  • BP
    Bobby Purser
    Dec 28, 2025
    2.0
    By far the worst McDonald’s I’ve been to just like most places in Bonham under trained staff under qualified management.
  • LG
    Laura Gail
    Dec 23, 2025
    1.0
    It was so backed up at the drive through. I went in to try to get it faster. The blonde lady that was helping us. Last night Monday, the 22nd of December. At 7 PM. Seem like she was on drugs. She forgot a lot of things in the bag. After it taken 25 minutes, then they didn't have 3 cookies. That I ordered 25 minutes ago. They forgot the fries. They didn't give me my drink. When my daughter received the food, she didn't eat, but one bite it was terrible. She said it tastes burnt. I said it don't look burnt. She said I'm not eating that after waiting. In 25 minutes. The lighting that was talking to us. I could not understand she was trying hard. She looked lost, she looked high bad management. I won't be back. No straws for the drinks
  • SN
    Stevie Neasbitt
    Dec 5, 2025
    1.0
    Just got food for dinner tonight and I have never had a worse experience with a restaurant. My boyfriend went in and got a grinch meal and got me chicken nuggets and fries. When he returned to the truck only my meal was in there. I then went in to go ask them for our other meal, thinking they were just busy and forgot it. When I asked about the other food I was immediately shut down and told that they put it in there. They wouldnt give me a refund or any of the food that we paid for claiming I took it out and came back. I told the employees they could go through my vehicle if they were that concerned about it but they wouldn’t. I ended up talking myself into getting a single big mac that was cold but I wanted my boyfriend to eat something tonight. Will never understand complete and utter disregard for someone telling the truth. 0/10 experience never going back.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 2241 N Center St, Bonham, TX?

McDonald's in Bonham is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

Is McDonald's in Bonham open for delivery services?

Yes, McDonald's offers delivery services from 5:00 AM to 12:00 AM most days, and until 1:00 AM on Fridays and Saturdays.