Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied widely, with some praising friendly and prompt service, while others reported rude staff and slow service.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
Feedback on cleanliness was mixed; some customers noted the restaurant was clean, while others reported dirty conditions, particularly in restrooms.
Food Quality
Opinions on food quality were divided, with some enjoying their meals while others complained about cold or poorly prepared food.
Operational Issues
Several reviews highlighted operational problems, including inaccurate hours of operation and issues with mobile orders and drive-thru service.
KL
Katina Labeaux
Nov 14, 2025
5.0
Fresh and fast service
WM
Wendy Moncrief
Nov 8, 2025
3.0
Waited 20 minutes for a bacon,egg,and cheese bagel meal via the drive thru.
DS
Darius Sprurlock
Nov 7, 2025
1.0
Pulled up at 10:30 to dine in and the door was locked when it clearly states lobby is open till 11pm. Asked the server if we can come in and she said no and stopped talking
JM
James Meadows
Nov 4, 2025
3.0
When I first walked in, there was a noticeable smell of vomit that really set the wrong tone. The self-order kiosks were asking me to sign in before ordering, skipped that and then at the end it just told us to goto the counter to order… Staff were polite and got the order out fairly quick, but the nuggets were stale yet warm. Overall, not the best first impression.
LP
L P
Nov 3, 2025
1.0
Whoever is working the speaker on 11/03/25 on Phelan should be fired. She was not only rude but a smart ass as well.
What are the operating hours for McDonald's drive-thru at 6380 Phelan Boulevard?
The drive-thru is open daily from 5:00 AM to midnight.
When can I get delivery service from McDonald's at this location?
Delivery is available every day from 6:00 AM to 11:00 PM.
Which payment methods are accepted at McDonald's on Phelan Boulevard?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order online for this McDonald's?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What is the address and main contact number for McDonald's on Phelan Boulevard?
The address is 6380 Phelan Boulevard, Beaumont, TX 77706. The main phone number is +1 409-866-7272.
Are there any nearby banks where I can withdraw cash before visiting McDonald's?
Yes, CommunityBank of Texas, Texas First Bank, Stellar Bank Phelan, Capital One Bank, and Community Bank are all nearby and convenient for cash withdrawals.
What dessert options are available near McDonald's on Phelan Boulevard?
You can visit Baskin-Robbins, an ice cream and bakery shop nearby, perfect for desserts after your meal.
Where can I get coffee before or after visiting this McDonald's location?
Dunkin' is a nearby coffee shop and restaurant where you can enjoy coffee or donuts close to McDonald's.
Are there any notable restaurants or bars near McDonald's for dining options?
Yes, JW’s Patio offers American and Mediterranean cuisine and a bar experience nearby. For a pub setting, Eddie’s Tavern Beaumont is also close by.