McDonald's

3.4
780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6380 Phelan Boulevard, Beaumont, TX
77706, United States

Hours

Reviews

3.4
780 reviews
5 stars
279
4 stars
152
3 stars
129
2 stars
75
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and prompt service, while others reported rude staff and slow service.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.

Cleanliness

Feedback on cleanliness was mixed; some customers noted the restaurant was clean, while others reported dirty conditions, particularly in restrooms.

Food Quality

Opinions on food quality were divided, with some enjoying their meals while others complained about cold or poorly prepared food.

Operational Issues

Several reviews highlighted operational problems, including inaccurate hours of operation and issues with mobile orders and drive-thru service.
  • KL
    Katina Labeaux
    Nov 14, 2025
    5.0
    Fresh and fast service
  • WM
    Wendy Moncrief
    Nov 8, 2025
    3.0
    Waited 20 minutes for a bacon,egg,and cheese bagel meal via the drive thru.
  • DS
    Darius Sprurlock
    Nov 7, 2025
    1.0
    Pulled up at 10:30 to dine in and the door was locked when it clearly states lobby is open till 11pm. Asked the server if we can come in and she said no and stopped talking
  • JM
    James Meadows
    Nov 4, 2025
    3.0
    When I first walked in, there was a noticeable smell of vomit that really set the wrong tone. The self-order kiosks were asking me to sign in before ordering, skipped that and then at the end it just told us to goto the counter to order… Staff were polite and got the order out fairly quick, but the nuggets were stale yet warm. Overall, not the best first impression.
  • LP
    L P
    Nov 3, 2025
    1.0
    Whoever is working the speaker on 11/03/25 on Phelan should be fired. She was not only rude but a smart ass as well.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 6380 Phelan Boulevard?

The drive-thru is open daily from 5:00 AM to midnight.

When can I get delivery service from McDonald's at this location?

Delivery is available every day from 6:00 AM to 11:00 PM.