Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor service experiences.
Food Quality
The quality of food varied significantly, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or food not prepared as requested.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.
Speed of Service
Service speed was inconsistent; some customers reported quick service, while others experienced long wait times.
JH
Jesse Hall
2 days ago
5.0
Rude
BR
be real
Nov 11, 2025
4.0
The coffee is nasty, too much creamer
JM
Johnathan McCowan
Nov 8, 2025
3.0
I placed an order for a sausage, egg, and cheese McGriddle and selected the customization NO CHEESE (I did this because that’s the only way to get it with the two-dollar breakfast sandwich deal). I left the restaurant and was already at my destination when I opened the bag and found that the sandwich had cheese on it. I returned to the store, which was an inconvenience, and spoke with Sarah, the shift manager. She apologized and said the error occurred because they were busy.
The reality is that McDonald’s is a popular fast-food chain, and this was during the breakfast rush. Being busy cannot be a viable excuse. That’s the normal pace of the business. Team members should be coached to ensure accuracy at that pace, even if it requires additional steps.
I don’t want apologies or free food. I want my order made correctly the first time. This interaction wouldn’t have been necessary, and I wouldn’t be spending this time, if the staff had taken the time to do it right initially. My frustration is compounded by the fact that similar errors have occurred during my recent visits to multiple McDonald’s locations.
I don’t subscribe to the idea that it’s “just McDonald’s,” as if I shouldn’t expect my order to be correct. If I make a request that I’m paying for, I shouldn’t be forced to take whatever is handed to me simply because it’s a fast-food establishment. From a business perspective, that should never be considered acceptable.
I would hope that Meagan, this location’s general manager, will look into this matter and provide the training and support needed to ensure this team is better able to meet customer demands in the future.
TO
Tracy Onyango
Oct 10, 2025
3.0
the food is ok on certain days unless you ask for it fresh .
TG
Tiffany Garrett
Oct 3, 2025
5.0
This crew does they best in keeping drive thu moving We will be back
What are the regular opening hours for McDonald's at 910 S Major, Beaumont?
McDonald's at 910 S Major, Beaumont is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 9:30 PM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:00 AM to 10:00 PM.
What types of payment does McDonald's at 910 S Major accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's at 910 S Major?
Nearby fast food options include Subway, Sonic Drive-In, A&W Restaurant, and KFC, which you might consider if you're looking for variety.
Are there any nearby gas stations close to this McDonald's location?
Yes, several gas stations nearby include Exxpress Mart 23, Exxon, Shell, Exxon & Mobil Stations, and Speedy Stop, which could be convenient if you need to fuel your vehicle before or after your visit.
What other services or shops are located nearby McDonald's at 910 S Major?
Nearby you can find places like LibertyX Bitcoin ATM, Major Drive Veterinary Clinic, Back Porch Pet Spa, Signature Cuts By Rebecca S hair salon, and A-Z Smoke Shop, offering a variety of additional services.