Food Town

4.1
863 reviews
Food Town

About

Grocery StoreSupermarket
Food Town is locally owned and operated, with locations in and around the Houston area. Our goal is to offer all our customers quality meats, fresh produce, and national-brand groceries at competitive prices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Food Town
1700 Decker Drive, Baytown, TX
77520, United States

Hours

Reviews

4.1
863 reviews
5 stars
450
4 stars
203
3 stars
122
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported to be rude and unprofessional.

Cleanliness

Store cleanliness is generally praised, but there are reports of unsanitary conditions in certain areas, particularly the restrooms.

Pricing

Prices are considered fair and competitive by many customers, though some feel that certain items are overpriced compared to other stores.

Product Quality

While many appreciate the variety and availability of products, there are complaints about the freshness of meat and produce.

Store Atmosphere

The store is described as well-maintained and organized, but some customers have noted issues with long checkout lines and insufficient staffing.
  • NB
    Nicholas Barnes
    Oct 25, 2025
    5.0
    Imma miss this food town I grew up coming to this one like every week or other week .
  • MB
    Michael Burns
    Oct 20, 2025
    2.0
    They have closed this location
  • SJ
    Shariq “Jamal”
    Oct 16, 2025
    4.0
    Very busy place due to products are in reasonable rates. Staff are pretty professional
  • ER
    Esthela Rmz
    Oct 12, 2025
    5.0
    Excelente servicio muy amable
  • AR
    A K (Ree)
    Sep 14, 2025
    1.0
    Today I stopped in this food town location and was very upset with their customer service. They only had one checker and a line down the aisle. Then another cashier opens up and she was so freaking rude after checking me out no thank you or anything I asked her a question, and her response was, I don't know. even with her been rude I said thank you. then she begins speaking to the other cashier in Spanish talking about me so I asked her if she had something to say to me her response was if I did, I would have said so. the hard part was I addressed the so call manager, and he said nothing. If I'm spending my money in your store and your help is acting that way he should have said something. now I'm anger and really wanted to response but grateful I left before thing got out of hand, I don't care what kind of day she was having and as she told him I told you I needed to go to restroom. I don't care if no other food town don't have what I was trying to find I will never go into food town on garth rd. in Baytown. cause next time there will be a different outcome. giving 1 star for the experience.

Frequently Asked Questions About Food Town

What are the operating hours of Food Town at 1700 Decker Drive, Baytown?

Food Town is open every day from 6:00 AM to 10:00 PM.

Does Food Town offer home delivery services?

Yes, Food Town offers same-day delivery through their Instacart service.