McDonald's

Reviews

• BP

  Brian P

  1 day ago
  1.0
  Manager is very rude, I will no longer come here until the manager is replaced by someone more professional.
• JJ

  Jacky

  1 day ago
  1.0
  One of the worst McDonald’s just look at all the bad reviews. The manager is extremely rude.
• CO

  Christopher Olsen

  Nov 8, 2025
  1.0
  Repeated order 3 times and they still couldn't get it right. And of course, food was cold and sloppily assembled. But, we know what we're getting when we go to azle McDonald's.
• BN

  Bryson Nash

  Nov 3, 2025
  1.0
  Received a $20 promo for Uber eats and finally decided to use it since I’m unable to leave the house. Noticed I’d been waiting longer than expected so I decided to call the store. The employee who answered was rude from the get go and provided no help whatsoever. I explained that I would lose the value of the voucher upon cancellation, and she once again provided no help on how to resolve the issue. When I said I hope I at least got my money back, she laughed and made a rude remark. Anyone who works in the food industry knows the horrible dinging sound the tablets for the apps make in store as it is very loud and annoying. I could very clearly hear it in the background, as it is the same noise it makes at a store I used to work at, and she still claimed that my order never came through. It is clear she just didn’t feel like making the order(it was 13 cookies and a large shake). Very disappointing, unprofessional and just plain sad. I will never use the app or visit this store again, which is also disappointing as I liked to have my cheat meals here a few times a week. I recommend anyone else to drive a few miles further to another location to ensure their money and time doesn’t get wasted.
• EB

  Emiley Bradford

  Oct 19, 2025
  1.0
  I really need to get in contact with a supervisor or higher management from McDonald’s. On Friday, I placed a mobile order through the McDonald’s app. When I arrived and gave them my pickup code, the employees said they couldn’t find my order. The manager then told me to exit out of my app and refresh it, and when I did that, my entire order disappeared but I was still charged for it.They refused to give me any food and told me I’d have to place another order instead. Then they said my original order was canceled because they were out of hamburger meat, and that I’d get a refund within 24 hours.It’s now been 3 days, and I still haven’t received my refund. I’ve tried calling the store several times, but they hang up or don’t answer. The staff was also very rude during all of this.This is unacceptable. I paid for food I never received, was treated poorly, and now can’t get anyone to respond.

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