Wayback Burgers

3.8
255 reviews
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Business Details

12901 North Interstate Highway 35, Austin, TX
78753, United States
(737) 202-4554
https://waybackburgers.com/locations/texas/austin/
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About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
12901 North Interstate Highway 35, Austin, TX
78753, United States

Hours

Reviews

3.8
255 reviews
5 stars
134
4 stars
34
3 stars
26
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some found burgers delicious while others described them as bland or cold.

Service Issues

Frequent complaints about slow service, order mix-ups, and unhelpful staff.

Cleanliness Concerns

Multiple reports of unsanitary conditions and poor hygiene practices among staff.

Customer Experience

Varied experiences with customer service; some praised staff while others reported rudeness and lack of attention.

Pricing Perception

Customers noted that prices felt high for the quality of food received.
  • AN
    Amir Naseen
    2 days ago
    1.0
    I was impressed by the menu options and how affordable everything was. I ordered the Wayback Burger with tots and asked for them extra crispy. Surprisingly, the tots were crispy, but the burger was cold, basic, and lacked flavor. The toppings were fresh, but the burger itself was cold and tasteless. Overall, I was disappointed, especially since it was my first visit — and it will probably be my last.
  • FF
    Francisco
    Dec 20, 2025
    4.0
    Really like how they serve the burgers and fries definitely will be coming back for their eat for eight deals.
  • PP
    Priya Patel
    Dec 20, 2025
    2.0
    We ordered two burgers. They were both cold. The fat on the meat was congealing by the time we started eating our burgers.
  • RG
    Robert Gregory
    Dec 17, 2025
    2.0
    This was my second visit to this burger joint. I went in today and was disgusted by the employees’ lack of basic hygiene. One worker had the sniffles and repeatedly wiped his nose. Even after putting on gloves and making my food, he continued wiping his nose throughout the process. I had to ask him to put on new gloves and stop wiping his nose. The other worker wore only one glove and kept adjusting his hair and scratching. This is not acceptable—it's unhygienic and frankly gross. I don’t think either employee realized what they were doing until I said something. They need to be retrained on proper food-handling and sanitation practices. The food itself was actually decent, but it would have been much more enjoyable if I could trust the cleanliness of the kitchen and staff.
  • CR
    Cynthia Rubio
    Dec 14, 2025
    5.0
    The food looked and tasted so Hot and Fresh!! Everything was Absolutely Delicious!! I was shopping at James Avery and saw this next door, and decided to go in. Will Definitely be back!!
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Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, and more.

What are the operating hours of Wayback Burgers in Austin?

Wayback Burgers is open daily from 10:30 AM to 9:00 PM.