Customers had mixed experiences with the food; while many praised the burgers and milkshakes, others found them bland or poorly prepared.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers reported unsanitary conditions, including dirty bathrooms and improper food handling practices.
Pricing Concerns
Many felt the prices were high relative to the quality of food and service received.
Customer Experience
While some customers had positive experiences and enjoyed the atmosphere, many others expressed frustration with their visits.
AP
Adrian Pizana
Oct 21, 2025
3.0
Everything was good the veggies were kinda on the wilted side and the tomatoes were kinda spongey.
MY
Martin Cobb (Yurfutur1)
Oct 21, 2025
5.0
Great burger
PZ
P “Zombie”
Oct 19, 2025
5.0
Food and service were amazing.
Every bite was delicious.
CT
cheikh toure
Oct 3, 2025
1.0
Would give 0 stars if I could. The food is disgusting. Check your order before you leave, they’ll mess it up every time. Never again
CD
Cassie Davis
Sep 13, 2025
1.0
We absolutely love the burgers here. However, there are some issues that keep us from ordering at this location: no available OLO options, no one answering the phone for pickup order, and DoorDash ordering has been disabled (although they have a campaign in place, so a little confusing). This location is the most convenient for us, as in super close. And because the food is so good, we’re ordering from the Round Rock location through UberEats (even though we were saving $10 through their DoorDash campaign at the local WB). I want to give this one the benefit of the doubt, because we have eaten from here, but even then, OLO was disabled. We were able to catch them on the phone to place pickup previously and it was absolutely one of the best burgers I’ve ever eaten. I really want this place to succeed, so this isn’t a submission of disdain & “ill never order there again”, but more of a “please do better because we’re huge fans & we like how conveniently you’re located”.
Signed,
Someone who is a huge fan of the cheeesy double burger with chili & just wanted one to pair with game day 🏈
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, and more.
What are the operating hours of Wayback Burgers in Austin?
Wayback Burgers is open daily from 10:30 AM to 9:00 PM.
Does Wayback Burgers offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
Where is Wayback Burgers located in Austin?
Wayback Burgers is located at 12901 North Interstate Highway 35, Austin, TX 78753.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I view the menu and place an order online for Wayback Burgers?
Yes, you can view the menu at waybackburgers.com and place orders online through their delivery link.
Are there any nearby places to visit before or after dining at Wayback Burgers?
Nearby places include Souper Salad for a healthy option, GameStop for gaming enthusiasts, and Tip & Toe Spa for relaxation.
How can the nearby Manpower employment agency benefit customers visiting Wayback Burgers?
Customers visiting Wayback Burgers can easily access job opportunities or employment services at nearby Manpower, making it convenient to combine errands.
Are there shopping options close to Wayback Burgers?
Yes, nearby shopping options include Dollar Tree, James Avery Artisan Jewelry, Zales Outlet, and pOpshelf for various retail needs.
Does Wayback Burgers have social media presence where I can get updates and promotions?
Yes, Wayback Burgers is active on Facebook, Instagram (@waybackburgers), and Twitter (@waybackburgers) for updates and promotions.