Business Details
About
American RestaurantSports BarRestaurant
The first Waterloo Ice House opened its doors on Congress Avenue in 1976. It was casual neighborhood gathering spot serving hot, handmade meals and ice cold beer for an eclectic mix of Austin business people, students, artists and musicians. Over the years, Waterloo has become a place for whole family entertainment, including playscapes for kids, game rooms, flat screen TVs for watching various sporting events, large outdoor patios and full bars. There are now four Waterloo locations, which include the location at 360 and 2222, Burnet Road and 183, Escarpment Village, and Southpark Meadows. Waterloo Ice House still embodies that Hill Country spirit of gathering with friends and family for a cold beer and spending time together eating, laughing and talking. Each location prides itself in consistently serving fresh, homemade food and cold drinks, providing great service, and being a place where neighbors become friends.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,029 reviews
5 stars
583
4 stars
295
3 stars
99
2 stars
32
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various staff members, highlighting specific servers like Danielle, Tamara, and Nate.
Family-Friendly
The restaurant is noted for being very family-friendly, with a playground for kids and a welcoming atmosphere for families.
Food Quality
While many reviews praised the food, some customers expressed disappointment with certain dishes, indicating inconsistency in food quality.
Atmosphere
The atmosphere is generally described as casual and enjoyable, with live music and a vibrant environment, although some noted noise issues.
Pricing Concerns
Several customers mentioned that the prices have increased while the quality of food has declined, leading to perceptions of poor value.
- CCC Clark4 days ago5.0The turkey meatloaf is incredible!!! Amazing service!
- RPRandy PeglerNov 7, 20254.0Great food, great menu variety, friendly servers. Too noisy due to live music band playing too loud.
- PQPhoebe QuinnOct 7, 20255.0Mary-Ann was a wonderful server. The Baja Blowl and Arnold Palmer tea were outstanding.
- BHBecky HartzellOct 7, 20255.0Mary-anna took great care of us!
- PBPatrick BlancoOct 3, 20255.0Had dinner at Waterloo recently and our server Sean was amazing! He was super friendly and welcoming right from the start, and made the whole experience so enjoyable. Sean gave us great recommendations, kept our drinks filled, and checked in at just the right times without ever hovering. Even though the place was pretty busy, he really made us feel taken care of.
Frequently Asked Questions About Waterloo Ice House Escarpment
What types of services does Waterloo Ice House Escarpment offer for ordering food?
Waterloo Ice House Escarpment offers in-store pickup, curbside pickup, and delivery services.
What are the operating hours of Waterloo Ice House Escarpment?
The restaurant is open Monday to Wednesday from 7am to 10pm, Thursday and Friday from 7am to 11pm, Saturday from 8am to 11pm, and Sunday from 8am to 10pm.
Does Waterloo Ice House Escarpment serve brunch?
Yes, they serve brunch every Saturday and Sunday until 2pm.
What kinds of cuisine and atmosphere can customers expect at Waterloo Ice House Escarpment?
Waterloo Ice House Escarpment serves fresh, homemade American comfort food in a casual atmosphere with amenities like playscapes for kids, game rooms, TVs for sports, large outdoor patios, and full bars.
Is Waterloo Ice House Escarpment family-friendly?
Yes, the restaurant welcomes families, has a children's menu, playscapes for kids, and high chairs available.
What payment methods are accepted at Waterloo Ice House Escarpment?
They accept American Express, Cash, Discover, MasterCard, Visa, and debit cards.
Does Waterloo Ice House Escarpment have outdoor seating and is it pet-friendly?
Yes, it has outdoor seating and allows dogs outside.
Which nearby service can customers use if they need IT support before or after visiting Waterloo Ice House?
Stradiant is a nearby IT service and computer repair company that customers can visit for their technology needs.
Where can customers find a Bitcoin ATM near Waterloo Ice House Escarpment?
Bitcoin Depot - Bitcoin ATM is located nearby, making it convenient for customers who want to access Bitcoin services before or after dining.
What nearby dessert spot is available to visit after dining at Waterloo Ice House Escarpment?
Austin Scoops, an ice cream shop, is close by and a great place to enjoy a dessert after your meal.