Business Details
About
American RestaurantSports BarRestaurant
The first Waterloo Ice House opened its doors on Congress Avenue in 1976. It was casual neighborhood gathering spot serving hot, handmade meals and ice cold beer for an eclectic mix of Austin business people, students, artists and musicians. Over the years, Waterloo has become a place for whole family entertainment, including playscapes for kids, game rooms, flat screen TVs for watching various sporting events, large outdoor patios and full bars. There are now four Waterloo locations, which include the location at 360 and 2222, Burnet Road and 183, Escarpment Village, and Southpark Meadows. Waterloo Ice House still embodies that Hill Country spirit of gathering with friends and family for a cold beer and spending time together eating, laughing and talking. Each location prides itself in consistently serving fresh, homemade food and cold drinks, providing great service, and being a place where neighbors become friends.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.3
1,755 reviews
5 stars
1,017
4 stars
476
3 stars
153
2 stars
53
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service from staff members like Chelsea, Sam, and Sarah.
Food Quality
While many enjoyed the food, there were mixed reviews on specific dishes, with some customers finding certain items like chicken fried steak and mashed potatoes lacking in flavor.
Atmosphere
The restaurant is noted for its chill and welcoming atmosphere, making it a great spot for casual dining and family gatherings.
Pricing
Several reviews mentioned that the prices were somewhat high for the portion sizes, leading to mixed feelings about value for money.
Consistency
The establishment is recognized for its consistent service and food quality, with many customers returning for repeat visits.
- GCGail Corn1 day ago5.0Delicious
- RMRosemary McKnight4 days ago5.0Waterloo Ice House has great comfort food. Wednesday is all day Happy Hour! Sarah was friendly and helpful, courteous and kind. I recommend the $5 Margarita's with the Catfish bites as an appetizer and the steak dinner. Steaks made to order with loaded baked potato. I had squash instead of green beans because they come with bacon. Live music starts at 6 pm! Overall great visit for my first time there.
- ELElizabeth LazoOct 28, 20254.0Nice place to eat but there is nothing there I would crave to eat. There server was really great!
- TAThe AlbrightOct 27, 20255.0We are so proud to be neighbors to our friends at Waterloo, especially this Burnet location. To start, the food is amazing - from their breakfast to their dinner, our team has not had a bad meal at Waterloo. The staff is unmatched - always friendly, helpful, quick and attentive. The atmosphere is amazing, and they're consistently hosting entertainment and events. As a neighbor, they are hospitable, respectful and so accommodating to our residents, always looking for ways to contribute to their community. A special shoutout to Jena, their marketing director, for going above and beyond for our team and the local community. We appreciate you all!!
- SCSean CrainOct 15, 20255.0Chelsea is absolutely fantastic. She is service every day all day!
Frequently Asked Questions About Waterloo Ice House Burnet Road
What types of pickup and delivery services does Waterloo Ice House Burnet Road offer?
Waterloo Ice House Burnet Road offers in-store pickup, curbside pickup, and delivery services.
What are the opening hours of Waterloo Ice House Burnet Road?
The restaurant is open Monday through Friday from 7:00 AM to 10:00 PM, and Saturday and Sunday from 8:00 AM to 10:00 PM.
Does Waterloo Ice House Burnet Road serve brunch?
Yes, brunch is served every Saturday and Sunday until 2 PM.
What types of food and drinks are offered at Waterloo Ice House Burnet Road?
Waterloo Ice House Burnet Road serves American comfort food including breakfast, lunch, dinner, desserts, cocktails, beer, wine, and coffee, with options for vegetarian and vegan diets.
Is there a bar onsite at Waterloo Ice House Burnet Road?
Yes, there is a full bar onsite serving alcoholic beverages including cocktails, beer, and wine.
Is Waterloo Ice House Burnet Road family-friendly and accessible?
Yes, it welcomes families, has children's menus, children’s play areas, high chairs, wheelchair accessible entrances, seating, and restrooms.
What payment options are accepted at Waterloo Ice House Burnet Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there outdoor seating options available at Waterloo Ice House Burnet Road?
Yes, the restaurant offers outdoor seating where customers can also bring their dogs.
What nearby places can customers visit before or after dining at Waterloo Ice House Burnet Road?
Customers can visit nearby places such as Cooters Hamburger Emporium for burgers, Daily Juice Cafe for smoothies and vegan options, or The Albright Apartments for real estate services.
Are there automotive services near Waterloo Ice House Burnet Road for customers who might need car care?
Yes, nearby automotive services include Tech One Automotive, Gordon Automotive, Toyota Repair Austin TX, and Tint World for repairs, oil changes, and auto customization.
How can nearby medical or pet care services be useful for customers visiting Waterloo Ice House Burnet Road?
Nearby medical centers like Austin Access Care and Burnet Road Animal Hospital offer convenient health and veterinary services, making it easy to combine errands with dining at Waterloo Ice House.