The first Waterloo Ice House opened its doors on Congress Avenue in 1976. It was casual neighborhood gathering spot serving hot, handmade meals and ice cold beer for an eclectic mix of Austin business people, students, artists and musicians. Over the years, Waterloo has become a place for whole family entertainment, including playscapes for kids, game rooms, flat screen TVs for watching various sporting events, large outdoor patios and full bars. There are now four Waterloo locations, which include the location at 360 and 2222, Burnet Road and 183, Escarpment Village, and Southpark Meadows. Waterloo Ice House still embodies that Hill Country spirit of gathering with friends and family for a cold beer and spending time together eating, laughing and talking. Each location prides itself in consistently serving fresh, homemade food and cold drinks, providing great service, and being a place where neighbors become friends.
Many customers praised the friendly and attentive service from staff, particularly highlighting individual servers like Nicole and Jacob.
Food Quality
While some dishes received high praise, others were criticized for being bland or poorly prepared, indicating inconsistency in food quality.
Family-Friendly
The restaurant is noted for being family-friendly, with a playground and kid-friendly menu options that appeal to families.
Atmosphere
The outdoor seating area is appreciated for its spaciousness and relaxed vibe, making it a pleasant place to dine.
Pricing Concerns
Several reviews mentioned that prices seemed high relative to the quality of food, leading to some dissatisfaction.
GA
Gordon Anderson
2 days ago
4.0
Went at lunch, staff was overwhelmed. Not their fault but there was a long wait for food and service. Food was really good when it did arrive
AS
Alden Schaub
Nov 11, 2025
5.0
I asked the waitress about the migas which included a cheese called Cheddavar. When I asked what type of cheese that was she said it was a spelling error on the menu. Either way still pretty good.
ML
Maria L
Nov 7, 2025
5.0
Take this from a couple who frequents restaurants weekly, sometimes even twice a week, we have found the poster boy for customer service in Jacob.
What a pleasure to be served by someone so pleasant, professional and meticulous.
Our son who is a restaurant manager also witnessed this rare human being and was blown away. Need I say more?
TB
Timothy Bryce
Nov 7, 2025
5.0
Brought the family here. Jacob was our server. Above and beyond service from start to finish. Just want to give him a shout out. Nicole stopped by the table to make sure we were having a great time. Very impressed by the level of service here. Food tasted great and came out quickly. We'll be back for Jacob. Happy hour is great too.Thanks yall 🤠
JC
Jeffrey Moyers (Big C)
Nov 3, 2025
2.0
nice looking place if you can get past the dirtiness and the terrible food. Wife ordered the hockey puck sliders. My fish and chips, try cooking with greese that doesn't taste like it's 6 months to late to change. If not for the onion rings and queso and chips I still would be starving. Fyi, the place is dirty, you cool little robots with dried drippings is a little gross
Frequently Asked Questions About Waterloo Ice House 360 & 2222
What are the operating hours of Waterloo Ice House 360 & 2222?
Waterloo Ice House 360 & 2222 is open Monday through Wednesday from 7am to 10pm, Thursday and Friday from 7am to 11pm, Saturday from 8am to 11pm, and Sunday from 8am to 10pm. Brunch is served every Saturday and Sunday until 2pm.
Does Waterloo Ice House 360 & 2222 offer delivery and pickup services?
Yes, the restaurant offers in-store pickup, curbside pickup, and delivery services.
Where is Waterloo Ice House 360 & 2222 located?
It is located at 6203 N. Capital of Texas Highway, Austin, TX 78731, United States.
What type of cuisine and dining experience does Waterloo Ice House 360 & 2222 provide?
Waterloo Ice House offers American restaurant dining with a casual neighborhood vibe, including sports bar features, full bars, game rooms, outdoor patios, and a family-friendly atmosphere with kids' playscapes and a children's menu.
Does Waterloo Ice House 360 & 2222 have seating options outdoors and is it family-friendly?
Yes, the restaurant has outdoor seating and welcomes families, including high chairs and children's menus.
Which payment methods are accepted at Waterloo Ice House 360 & 2222?
The restaurant accepts American Express, Cash, Discover, Mastercard, Visa, and debit cards.
Does Waterloo Ice House 360 & 2222 have wheelchair accessible features?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can customers visit before or after dining at Waterloo Ice House 360 & 2222?
Customers can visit nearby locations such as CoinFlip Bitcoin ATM for financial services, Alloy Personal Training Bull Creek for fitness, and 360 Pizza for additional dining options.
Is there a fitness center close to Waterloo Ice House 360 & 2222 for guests wanting to work out nearby?
Yes, Alloy Personal Training Bull Creek and F45 Training gyms are close by, making it convenient to combine dining with fitness activities.
Are there any beauty and wellness services near Waterloo Ice House 360 & 2222?
Yes, nearby options include Deep Roots ATX Salon, New Gorgeous Training Institute, 360 Tans tanning salon, and Lavish Nails & Spa for beauty and wellness needs.