Waterloo Ice House 360 & 2222

4.2
1415 reviews

About

American RestaurantSports BarRestaurant
The first Waterloo Ice House opened its doors on Congress Avenue in 1976. It was casual neighborhood gathering spot serving hot, handmade meals and ice cold beer for an eclectic mix of Austin business people, students, artists and musicians. Over the years, Waterloo has become a place for whole family entertainment, including playscapes for kids, game rooms, flat screen TVs for watching various sporting events, large outdoor patios and full bars.  There are now four Waterloo locations, which include the location at 360 and 2222, Burnet Road and 183, Escarpment Village, and Southpark Meadows. Waterloo Ice House still embodies that Hill Country spirit of gathering with friends and family for a cold beer and spending time together eating, laughing and talking.  Each location prides itself in consistently serving fresh, homemade food and cold drinks, providing great service, and being a place where neighbors become friends.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Waterloo Ice House 360 & 2222
6203 N. Capital of Texas Highway, Austin, TX
78731, United States

Hours

Reviews

4.2
1,415 reviews
5 stars
720
4 stars
421
3 stars
168
2 stars
47
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff, particularly highlighting individual servers like Nicole and Jacob.

Food Quality

While some dishes received high praise, others were criticized for being bland or poorly prepared, indicating inconsistency in food quality.

Family-Friendly

The restaurant is noted for being family-friendly, with a playground and kid-friendly menu options that appeal to families.

Atmosphere

The outdoor seating area is appreciated for its spaciousness and relaxed vibe, making it a pleasant place to dine.

Pricing Concerns

Several reviews mentioned that prices seemed high relative to the quality of food, leading to some dissatisfaction.
  • GA
    Gordon Anderson
    2 days ago
    4.0
    Went at lunch, staff was overwhelmed. Not their fault but there was a long wait for food and service. Food was really good when it did arrive
  • AS
    Alden Schaub
    Nov 11, 2025
    5.0
    I asked the waitress about the migas which included a cheese called Cheddavar. When I asked what type of cheese that was she said it was a spelling error on the menu. Either way still pretty good.
  • ML
    Maria L
    Nov 7, 2025
    5.0
    Take this from a couple who frequents restaurants weekly, sometimes even twice a week, we have found the poster boy for customer service in Jacob. What a pleasure to be served by someone so pleasant, professional and meticulous. Our son who is a restaurant manager also witnessed this rare human being and was blown away. Need I say more?
  • TB
    Timothy Bryce
    Nov 7, 2025
    5.0
    Brought the family here. Jacob was our server. Above and beyond service from start to finish. Just want to give him a shout out. Nicole stopped by the table to make sure we were having a great time. Very impressed by the level of service here. Food tasted great and came out quickly. We'll be back for Jacob. Happy hour is great too.Thanks yall 🤠
  • JC
    Jeffrey Moyers (Big C)
    Nov 3, 2025
    2.0
    nice looking place if you can get past the dirtiness and the terrible food. Wife ordered the hockey puck sliders. My fish and chips, try cooking with greese that doesn't taste like it's 6 months to late to change. If not for the onion rings and queso and chips I still would be starving. Fyi, the place is dirty, you cool little robots with dried drippings is a little gross

Frequently Asked Questions About Waterloo Ice House 360 & 2222

What are the operating hours of Waterloo Ice House 360 & 2222?

Waterloo Ice House 360 & 2222 is open Monday through Wednesday from 7am to 10pm, Thursday and Friday from 7am to 11pm, Saturday from 8am to 11pm, and Sunday from 8am to 10pm. Brunch is served every Saturday and Sunday until 2pm.

Does Waterloo Ice House 360 & 2222 offer delivery and pickup services?

Yes, the restaurant offers in-store pickup, curbside pickup, and delivery services.