Business Details
About
Pizza RestaurantFamily Style RestaurantChicken Wings RestaurantTake Out RestaurantRestaurant Delivery Service
Since 1969, we've been committed to creating unforgettable moments for all of our guests and having the best pizza in town!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
249 reviews
5 stars
114
4 stars
38
3 stars
18
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly staff, others report rude and unprofessional behavior from management and employees.
Order Accuracy
Multiple reviews indicate issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
Food quality is inconsistent; while some customers enjoy the pizza, others report undercooked or poorly made items.
Delivery Issues
Many customers express dissatisfaction with delivery times and the use of third-party services like DoorDash, resulting in cold or late orders.
Staff Performance
Some staff members receive high praise for their service, while others are criticized for poor work ethic and lack of professionalism.
- MCMoni’s Beauty ChroniclesOct 11, 20251.0I will never order from this location ever again. Besides forgetting part of my order, for the third time, they are rude as hell with terrible customer service. The two people who claimed they were management would rather argue with me about the deliver driver forgetting part of my order, than get on the phone with the delivery driver to figure out where my missing items were. Terrible customer service especially coming from management. Maybe yall should use delivery drivers from your company that you hire, instead of use a delivery service. The Parmer location sucks right along with their sucky customer service and terrible management. Order from here at your own risk.
- MCMichael CAug 29, 20255.0I can't say enough about the fantastic experience I had at Gatti's on Parmer! The atmosphere was buzzing with positive energy, and the service was absolutely top-notch. I went in after donating blood to claim my well-deserved reward: a complimentary double mushroom pizza. And let me tell you, it was sensational! The crust was perfectly crispy, the sauce was tangy, and the mushrooms were piled on high. But the best part was the incredible team. Cherry, who helped me with my order, was so friendly and enthusiastic. Her assistant, KT, was equally wonderful. They made the whole visit a joy. If you're looking for great pizza and even better service, this is the place to be!
- CBCarleigh BrittainAug 22, 20255.0Thank you for the great customer service, Cherry!
- AVAmanda VaughnJul 18, 20255.0OZZY is a sweetheart and can truly keep his cool in high volume, high stress situations with customers and with a full kitchen. He's patient and needs a raise. He kept the front of the house calm when they were swamped. Everyone in the back of the house was hustling and still kind to customers thank you
- SJSahil JosephMay 28, 20251.0Ordered pepperoni pizzas and pepperoni rolls from them, off of Uber eats. They took forever to make it and then it came in looking and tasting like a tottinos pizza. The pizza rolls were tasteless and the cheese inside wasn't even melted. 1/10 do not recommend
Frequently Asked Questions About Mr Gatti's Pizza
What types of pizza and related products does Mr Gatti's Pizza Parmer Lane offer?
Mr Gatti's Pizza Parmer Lane offers pizza, dessert pizza, wings, and carryout options featuring fresh dough and vegetarian pizza specialties.
What are the operating hours for Mr Gatti's Pizza Parmer Lane throughout the week?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What pickup and delivery services are available at Mr Gatti's Pizza Parmer Lane?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery for customer convenience.
What payment methods does Mr Gatti's Pizza Parmer Lane accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Does Mr Gatti's Pizza Parmer Lane offer any special accommodations for families and accessibility?
Yes, the restaurant welcomes families and children and has wheelchair accessible entrances and parking.
Where is Mr Gatti's Pizza Parmer Lane located?
It is located at 2121 W Parmer Ln, Austin, TX 78727, USA.
Are there any nearby places of interest where customers can visit before or after enjoying pizza at Mr Gatti's Pizza Parmer Lane?
Nearby places include Lamplight Community Garden, Alderbrook Pocket Park, and Parmer Lane Tavern, great for outdoor activities, relaxation, or socializing.
What shopping or grocery stores are close to Mr Gatti's Pizza Parmer Lane for customers who want to combine errands with their visit?
Nearby options include Anandbazaraustin grocery store, Gandhi Bazar, and the Borderless European Market which also offers bakery and liquor items.
Are there nightlife or entertainment options close to Mr Gatti's Pizza Parmer Lane?
Yes, customers can visit Parmer Lane Tavern, a bar and pub with golf facilities, or enjoy community arts and dance at Dancin' Jazzi Dance Studio nearby.
How can I order pizza from Mr Gatti's Pizza Parmer Lane online or through apps?
Customers can order online via https://gattispizza.hungerrush.com/Order/Menu/14 or download the iOS and Android apps from the App Store and Google Play respectively.