Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful service.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing items and incorrect toppings.
Food Quality
While many customers enjoyed the pizza, there were complaints about food being cold, overcooked, or not meeting expectations.
Speed of Service
Customers frequently noted slow service, with long wait times for both pickup and delivery.
Convenience
The drive-thru and online ordering options were appreciated for their convenience.
PF
Patrick F
2 days ago
1.0
So I order a pizza and salad. The staff is very Ruben. The guy on the cash register did not say hi he just started talking saying "what's your order" and he had on dark sunglasses the hole time. He had to ask me twice what my name was and my pizza sat on the rack the whole time I was there(a total of 15 minutes). So when I got my pizza it was cold and I will not go back to that location again.
TT
Theresa
Dec 29, 2025
5.0
This is the favorite place for me and my kids to order even though we had a misunderstanding with the driver delivering our pizza we came right back here and Mr gatti's the manager Bobby super nice excellent customer service made it right for me and my kids thank you so much
MA
MIGUEL ALVAREZ
Dec 27, 2025
1.0
Malísima atención de parte del q atiende la caja.si no quiere atender q asista al trabajo.
BB
Bla
Dec 27, 2025
1.0
Muy mala atención y demora de los pedidos.si los empleados no tienen ganan de trabajar q no trabajen xq lo q hacen es maltratar a los clientes.no es recomendable para nadie.