Rudy's "Country Store" and Bar-B-Q

Reviews

• JJ

  Jessica Jenkins

  1 day ago
  1.0
  We will never be coming back to Rudy's .. it is not the food quality, but their pricing scam .. we went for Brisket .. as we do .. and noticed today that if you want to moist brisket .. (fattier more flavor0 you pay $2 more as if it were DIFFERENT MEAT!! This is just plain unadulterated greed. Going to go up the highway a piece and get some Papa's Bar b Que where brisket is brisket same price and their ribs are sooo much better!
• AG

  Ashley Guzman

  Dec 12, 2025
  5.0
  Went in on my lunch break around 1140ish and received friendly and helpful service at the drive through! Food was excellent and the portions were great!
• HR

  Henry R

  Dec 7, 2025
  4.0
  I’m gonna be honest. The food was so-so, but the service was EXCELLENT! I was honestly amazed by the service from multiple employees. The food will be subjective, but to anyone, the service will be above and beyond.
• DM

  DJam Mtz

  Nov 29, 2025
  1.0
  DISAPPOINTED and PISSED!! First time and last time ordering a Thanksgiving entree from here. I ordered a brisket and come to found out on Thanksgiving day they gave me a turkey breast. I called on Friday spoke to manager Erin, she asked me to take the leftover turkey breast I had and she would replace it with brisket. I told her it was 1/2 gone she said she understood to bring it. I got upset 😡 told I would be over in 30 mins and hung up. I arrived and it just got worse. The manager never apologized and seemed unconcerned and inconvenient. She just said "You have your receipt". I showed her my online receipt and I told her I only ordered brisket not sure how this could had happen. She just looked at my receipt, didn't say anything, and walked away to the back register. She took awhile and looked like she got other employees involved about the situation. I started to get angry as if I did something wrong. She finally walks over and still questions me asking "Did you have another order that day?". Now I got loud shook my head and told her "No, this was my first time ordering here and it would be my last time." She looked like a deer in headlights. And tried to explain "why" the amount of brisket she was giving me. I cut her off and told her "Let's just get this over with" I grabbed the bag and told her I will be calling corporate and giving her a review. I stormed out of there pissed and in disbelief!! Worst Customer service!! Fyi: I didn't get any refund not even partial. I received a 1/2 lb of brisket. And she kept my leftover turkey breast so watch out someone probably got my leftovers!!
• SS

  Sharron SheriWilliamsΔΣΘ

  Nov 23, 2025
  5.0
  Greetings, I just purchased a smoked ham and after finally getting it it’s overcooked. We cannot serve this for dinner on Thanksgiving Day. This is the first and LAST time I will be ordering items for my Holiday dinner from here. I am so DISAPPOINTED. As a Manager, how can you package an item that looks like as this ham did and send it out to a paying customer? You and your staff had to have seen and known it was overcooked. But I guess it didn’t matter. If I could post the pictures I most definitely would. UPDATE ** I want to provide an update to my previous review. After my initial negative experience, the management team reached out to me personally to apologize asking how could they make things right. The head of management, Mr. Glen Loth followed up quickly with an online response requesting contact information and a copy of my receipt, which I sent along with a photo of the item purchased so they could fully understand what happened. I truly appreciate the effort and concern shown by Mr. Loth. He not only listened, but he took immediate action to correct the situation. We soon received a replacement, a perfectly smoked ham and a delicious dessert that exceeded our expectations. Thank you for standing behind your product and showing great customer service. Mistakes happen. Because of the response given by Mr. Loth, I (we) will continue to be a customers. Mrs. S. Sher Ms. Brea Sher

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