On The Border Mexican Grill & Cantina

4.1
2386 reviews
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Business Details

1121 I-20 West, Arlington, TX
76016, United States
(817) 522-1990
https://www.ontheborder.com/locations/south-arlington/
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About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
1121 I-20 West, Arlington, TX
76016, United States

Hours

Reviews

4.1
2,386 reviews
5 stars
1,242
4 stars
570
3 stars
262
2 stars
115
1 star
197

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the recent decline in food quality, particularly after the change in ownership, citing bland flavors and unsatisfactory dishes.

Service Experience

Service quality was inconsistent; while some reviews praised friendly and attentive staff, others reported slow service and unprofessional behavior from waitstaff.

Salsa Controversy

A significant number of customers were unhappy with the change in salsa recipe, describing it as bland and not up to previous standards, leading to dissatisfaction among long-time patrons.

Cleanliness Issues

Several reviews mentioned cleanliness problems, particularly in bathrooms and dining areas, which negatively impacted the overall dining experience.

Positive Staff Interactions

Despite mixed reviews on food and service, many customers highlighted specific staff members for their exceptional service and friendliness, indicating a strong team presence.
  • TG
    Thomas Green
    2 days ago
    2.0
    No English i mean no one not anyone?
  • KL
    Kat LaRae
    Jan 3, 2026
    5.0
    Adam is wonderful! Definitely ask for him if you stop by!
  • DH
    derek hoover
    Dec 23, 2025
    4.0
    This restaurant has stepped up their game. The food was better than I've had in the past. Very much all-around improved. Attentive waiters helped my wife with her food allergies, as well as kept our salsa bowls, chips and drinks full. Delicious cocktails. My only knock is the hard taco had too much grease from the beef but they took care of it and it came back out quickly and oh so yummy
  • NR
    Nina G (Just Nina Rae)
    Dec 13, 2025
    3.0
    To put it plainly we weren’t impressed. On the border was mediocre Mexican but it was affordable. Now that it’s owned by pappas it’s pricier and my food was still underwhelming. I wouldn’t go again. I’m not paying over $100 for 2ppl to eat Mexican and we don’t even want to take our leftovers.
  • SP
    Steve Pelon
    Dec 9, 2025
    5.0
    By far the friendliest OTB in our area. Service was exceptional and food cooked well. Our server was one of the best seen of late at any restaurant we've dined. Highly recommended. The fajitas for two and queso with our chips and salsa were fresh and delicious.
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Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the happy hour timings at On The Border Mexican Grill & Cantina?

Happy hour is available Monday through Friday from 4:00 PM to 7:00 PM, and on Thursday until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.