McDonald's

3.3
2130 reviews
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Business Details

2391 N Collins, Arlington, TX
76011, United States
(817) 265-9291
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2391 N Collins, Arlington, TX
76011, United States

Hours

Reviews

3.3
2,130 reviews
5 stars
727
4 stars
364
3 stars
345
2 stars
182
1 star
512

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with missing items and incorrect orders, leading to frustration.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Several customers complained about cold or poorly prepared food, including raw items and incorrect orders.

Speed of Service

While some customers praised the speed of service, others experienced long wait times and inefficiencies, particularly during busy hours.

Cleanliness

There were mixed reviews regarding cleanliness, with some noting dirty tables and unsanitary conditions.
  • JJ
    Juicy J
    5 days ago
    1.0
    Why is it so hard to get a simple meal done? Never had a problem here.
  • YC
    YoungChai Clutts
    Jan 4, 2026
    5.0
    Clean inside, fast and friendly staff. I order here regularly and have never gotten a wrong order.
  • RO
    rachael ornelas
    Dec 31, 2025
    1.0
    When receiving my food the manager or assistant manager (a Latino man) had an attitude when I asked for my hashbrown that was clearly on the receipt. Then he also had an attitude when telling me to go to the next window he was so rude and nasty. I have never once had a good experience with that man, he’s rude mean and inconsiderate. I had to tell him in Spanish why he is being so rude and having an attitude and he just smiled and didn’t answer. Terrible experience to start New Years Eve.
  • NR
    Nir Raya
    Dec 30, 2025
    1.0
    Ordered through the McDonald’s app (McDelivery), paid McDonald’s directly, and a menu item was missing. When I contacted McDonald’s Customer Care, they acknowledged the issue but now say I must contact DoorDash myself to resolve it. I didn’t order through DoorDash - I ordered through McDonald’s. I was hungry, didn’t get what I paid for, and now I’m being bounced between companies just to get a refund. Is this normal? Has anyone actually gotten McDonald’s to take responsibility for McDelivery orders?
  • VL
    Venus Luna
    Dec 27, 2025
    1.0
    Este lugar demora mucho para que lo atiendan hay que esperar largo tiempo mucho tiempo😔
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's offer delivery services?

Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.