Pizza Hut

Reviews

• CG

  Cathy Grant

  Nov 4, 2025
  1.0
  The manager on duty Prish was not customer friendly. I order there all the time and this is the first time the service was unacceptable.
• TT

  Tynchi

  Nov 1, 2025
  1.0
  I ordered pizza from 628 white street in Anna Tx right after lunch ! It was so nasty ! It was very dry and the pepperoni was burnt ! I know it had been someone else’s that didn’t pick up there order and then they gave it to me ! You can tell it had been sitting there for a long time! Don’t eat there unless you order when you get there! They had no dipping sauce! The girl that was there she had no name tag on ! Look like she came off the street and started cooking! No one but her was there no customer ! No manager etc.I ask for a refund and they said someone would get in touch with me in 3 days? I have yet to hear from them Stay away go to another Pizza Hut !
• SH

  Steve Hill

  Oct 22, 2025
  1.0
  I wish I could give them zero stars for service. I ordered a pizza to be delivered and added Cinnabons using rewards points. The pizza was delivered fine, but I didn’t get the Cinnabons. The driver said he couldn’t do anything, that I’d have to call the manager. Manager said he didn’t see the Cinnabons on my order, but they were there when I placed it, and I would have to call customer service. The customer service line didn’t give me the option to talk to anybody, but said I would have to use chat to register my complaint. I described the situation and asked for a callback to discuss the situation. This was 7 days ago and I’ve still never heard from Pizza Hut. I’m not ordering from Pizza Hut again - they obviously don’t want to redeem rewards points or provide any customer service.
• CW

  christa Watson-Leadford

  Oct 19, 2025
  1.0
  I called this Pizza Hut location to be sure they saw notes about no sauce (tomato allergy). Joshua, the manager at this location insisted that they did not receive my order from Uber Eats. He was very short about it and continued to tell me that I needed to call Uber eats and take it up with them. I had him check both mine and my husband’s names and both phone numbers. He again said they had not received it. I even told him it was 3 pizzas. Still “no I don’t have it”. I was furious with Uber Eats…However, Uber Eats said they sent the order to Pizza Hut, so I called Pizza Hut back again and Joshua very rudely told me no they don’t have my order and that’s when I told him I needed him to check again. He asked my name again. After telling him he said “oh we do have your order”. I was pretty surprised because he said it’s already being made so obviously they’ve had it for a while. Joshua then proceeded to tell me that he thought I said a different name as if it was my fault. No lie! This man spoke down to me as if he didn’t just mess up and make me stressed out for no reason! he never actually sincerely apologized at any point. He was rude and smug and cut me off to get off the phone when I expressed how upset I was. I will never order from here again! He stressed me out for no reason as I was trying to provide what I thought was a special treat for dinner for my children and husband. I would also encourage Pizza Hut management to actually listen to the “recording” they claim they make for training purposes so you can train your employees on proper customer service, including handling of their mistakes and how to correct them to ensure customer satisfaction and retention.
• DC

  Dave Conner

  Oct 15, 2025
  5.0
  It is take out or delivery. The staff are great people, the pizzas are great. I like the fries also, which you can get with different seasons. Don't forget the wings! My favorite is the sweet chili sauce. You can order ahead or use the pick up window. Their delivery drivers are quick friendly and make sure your food is delivered hot. They really earn your tip@

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