McDonald's

3.3
1182 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1317 W White, Anna, TX
75409, United States

Hours

Reviews

3.3
1,182 reviews
5 stars
408
4 stars
205
3 stars
179
2 stars
71
1 star
319

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and wrong modifications.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Speed of Service

Customers consistently noted slow service times, particularly in the drive-thru and for mobile orders.

Cleanliness

Some reviews mentioned cleanliness issues, with one customer describing the location as 'the dirtiest McDonald's' they had encountered.

Management Issues

Several reviews indicated a need for better management, citing poor staff training and overall disorganization.
  • CC
    Cardin Chellan
    Dec 31, 2025
    1.0
    Made an mobile order, was waiting curbside for 30min almost. Decided to leave, never coming back
  • BS
    Breanna Sam
    Dec 24, 2025
    3.0
    All I gotta say is that McDonald’s never get their orders right? They miss stuff and in people‘s food. They tell you it’s all there but when you get home, it’s not so therefore I am done ordering from McDonald’s like I’m tired of this. This is ridiculous like I worked in fast food before and I’ll always get the customers orders correct let them know everything is all there. They need to get their priorities straight and make sure everybody’s food is in order!!!
  • GD
    Gily DV
    Dec 24, 2025
    1.0
    I recently placed a mobile order and asked for help at the cashier. The lady only looked at my order and walked away without saying anything. I waited for 15 minutes, and she kept walking by without a word to me about my order. Later, I asked another employee, and she went and asked the same employee I had asked before. She then yelled in Spanish (which I understand very well), "Esa orden no está." I had spent 12 minutes standing there; the least she could have done was tell me that. I had to go to the drive-through because I was not being helped or attended to. Instead, I was ignored by both ladies. Finally, after 20 minutes in the drive-through and going back and forth about my order, and them arguing that the address might not be correct, even though it's the only McDonald's in Anna and I showed them that it was, they finally got my order out. This place was super rude, unhelpful, and just not recommended.
  • JA
    John Aiken
    Dec 22, 2025
    5.0
    It is a clean MacPlace with helpful friendly employees. Get your BigMac here is good.
  • AJ
    Allison Jones
    Dec 9, 2025
    1.0
    I would have left had my order not been already paid for online. The service inside is awful. I was there for over 5 minutes before someone finally acknowledged me. That was not before another patron, who was waiting with me, walked out. We all know not to have high expectations for fast food establishments, but they couldn’t even do the bare minimum here. So, drive thru is the way to go if you decide to come to this location. One positive is that the lobby was clean.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Anna, TX?

McDonald's in Anna, TX is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's in Anna, TX?

Delivery is available every day from 5:00 AM to 11:30 PM.