McDonald's

3.6
1144 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 S Main Street, Andrews, TX
79714, United States

Hours

Reviews

3.6
1,144 reviews
5 stars
443
4 stars
229
3 stars
194
2 stars
73
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude employees, slow order processing, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were complaints about raw burgers, cold fries, and incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions, with some customers noting dirty tables and overall cleanliness concerns.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported negative interactions and lack of attention.

Mobile Order Problems

Numerous customers experienced issues with mobile orders, including delays, cancellations, and incorrect items.
  • PW
    Phil West
    6 days ago
    5.0
    Fast fresh food past 2 days I went there. Early morning time
  • BM
    Beau Merritt
    Nov 14, 2025
    1.0
    Can’t ever remember straws or sauces.
  • BT
    Brian “MiMM” T.
    Oct 23, 2025
    1.0
    I didnt get my Monopoly game piece on my qualified drink.
  • MO
    Meplzdont Okay
    Sep 11, 2025
    1.0
    I ordered my breakfast at 10:15 on the app because my live out of town I make my way there get there at 10:30 and they said that my order is canceled like what???
  • JP
    Jacob Porter
    Aug 31, 2025
    1.0
    When you order and tell them no lettuce please 3 times and your food still has lettuce on it. It just grinds my gears. What happened to people listening to the customer and well quite frankly customer service. I absolutely hate this place. And it stinks when you go to the drive through. Get your stuff together you clowns.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1201 S Main Street, Andrews, TX?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-through at McDonald's open?

The drive-through is open daily from 5:00 AM until midnight.