Whataburger

3.9
1911 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6120 HOLLYWOOD RD, AMARILLO, TX
79118, United States

Hours

Reviews

3.9
1,863 reviews
5 stars
946
4 stars
374
3 stars
187
2 stars
101
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

While some customers praised the taste and freshness of the food, others complained about cold or improperly cooked items.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
  • RP
    Rachel P
    Nov 12, 2025
    1.0
    Expect to always wait 22-45 minutes here. Chicken tenders are always overcooked and hard. Fries always soft and cold. I’ve been coming here for over 5 years and they never staff well apparently because you will never get your food under 20 mins. And 80% of the time, order is missing something.
  • CJ
    Carole James
    Nov 9, 2025
    1.0
    Paid extra for honey butter.... did not receive said honey butter. 😡 Ordered 2 burgers a la carte, ordered a burger as a meal..... one of the a la carte burgers was in the bag with the fries that should have been with the burger meal. 🙄 Ordered a Coke and a Dr Pepper.... both drinks taste the same. 😬 Paid $50 for this incompetence.
  • DC
    David Conner
    Nov 5, 2025
    1.0
    They erased fast from fast food. Service is extremely slow. Shouldn’t take 10 minutes to get a breakfast biscuit or 20 minutes to get a burger. Store is dirty and staff is unfriendly. Would NOT recommend
  • DH
    Devon Hill
    Nov 1, 2025
    5.0
    They restored my faith and childhood memories at this whataburger. They were great..the burger was what it was 30 years ago.. fresh filull offlavor. And the manger after heaing my story about last experience at whataburger ruining it for me cooked it herself thank you .. " johanna" she's actually working the line..
  • BM
    Brenda Mullins
    Oct 30, 2025
    2.0
    Whaburger off 335 and Bell Amarillo Texas I ordered a no 7 which is a Whataburger Jr and fries the burger was cold never touched heat the cheese wasn't melted The fries weren't very fresh This was not at a rush time it was 1:30pm on a Tuesday Very dissapponted

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger at 6120 Hollywood Rd, Amarillo, TX?

This Whataburger location is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.