Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Coulter/Soncy.
Many customers praised the food, particularly the steaks, for being delicious and well-cooked, although some noted inconsistencies in cooking temperatures.
Service Experience
Overall, service received mixed reviews; while many servers were described as friendly and attentive, there were several complaints about slow service and mistakes with orders.
Atmosphere
The restaurant is generally described as cozy and inviting, though some customers mentioned issues with seating arrangements and noise levels.
Pricing Concerns
Several reviews indicated that customers felt the prices were high for the quality of food and service received, leading to mixed feelings about value.
Management Response
Some customers reported positive interactions with management, who addressed complaints effectively, while others felt their concerns were not adequately handled.
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Marcy R. Stearns
2 days ago
5.0
My granddaughter loves this restaurant because of the horse out front, and we love it because of the food. She got the steak bites, my son the sirloin, my DIL the cheeseburger, and I got the sirloin with (grilled) shrimp. He got the salad and I got the soup-loaded baked potato. The soup was super thick and very bacon-y without being greasy. Our steaks were cooked perfectly for our taste - mid rare. I enjoyed the sweet potato fries. I’m not used to them being shoestring style, but that didn’t detract from the flavor.
We’re just passing through, but we’ll stop and visit again.
EG
Elena Genrik
5 days ago
5.0
The best steak that me and my husband have ever had. Their Caesar salad was also phenomenal, their croutons are crispy on the outside, soft on the inside. We still dream about this place and plan to make the 19+ hour drive again just to be able to eat here
MH
Melissa Holt
Nov 17, 2025
5.0
Saltgrass exceeded our expectations. I didn't plan on going to this steamhouse but I am so glad we went here. After leaving another "famous" steakhouse severly disappointed on my birthday, I ended up at Saltgrass. The service, the food, and the atmosphere were out of this world. I had the best prime rib and carrot cake of my life. Out drinks were nevwr empty and the staff was very informative, friendly and attentive. If you go to Amarillo skip the tourist trap and go here instead. You will not be disappointed. It is worth every penny.
CH
Christian Halstead
Nov 13, 2025
5.0
My only complaint is that drinks came AFTER the food started coming. I'm a strong believer that they should come BEFORE any food comes. But, food came quickly. It was all cooked perfectly and tasted great. Teague was awesome. We had a few poor servers lately so it was awesome to get someone super competent!
MH
Me H
Oct 16, 2025
2.0
I dine at Landrys restaurants quite often. I live in Houston and I like to support Houston based companies. I have been on vacation and I thought that it would be nice to treat my mom and niece to dinner. Saltgrass was located close to our hotel in Amarillo and I thought...Great...we can have a good meal. My mother is handicapped and we parked in handicapped parking with no problem. It did seem weird to me that handicapped parking was on the opposite side of the restaurant from the handicapped ramp. No biggie. We were seated at a booth in the very back of the restaurant. Nice and quiet. Our waitress was bubbly and sweet and seemed like she was excited for us to be there. We ordered 3 waters and a 9 ounce glass of cabernet. She brought our waters and took our order. I cannot stress how impressed we were with her attitude and demeanor. A different server delivered my glass of wine and I told her that I was supposed to have the large pour and I was told that was the large pour. As I said, I eat at Landrys restaurants quite often and I knew that she was not being truthful. I then asked our waitress for 2 more glasses of wine. One large pour and one standard. She did not hear my interaction with the server that delivered my wine. When the other 2 glasses were delivered it was As I thought. My glass was indeed the smaller pour. Again not a big deal si ce the waitress doesn't pour the wine. We ordered the spinach and artichoke dip appetizer. My niece is vegan and ordered macaroni, asparagus, and green beans. I ordered the 6 ounce filet and fried shrimp medium rare plus with a house salad add boiled egg with thousand island dressing. My mother is handicapped and is not able to eat large portions. The waitress was so sweet and recommended the child's steak for her. We sat at the table for some time and it seemed like the staff forgot we were there. All of a sudden our waitress popped up and apologized. She said that the kitchen made the wrong g appetizer for our table and it would be awhile. We asked how they could make the wrong appetizer and we said to just cancel it because we didn't want it to arrive at the same time as our food. A different waitress came out about 5 minutes later with our appetizer and we asked why she brought an appetizer that we cancelled. Again, no biggie deal. Of course, our food arrived immediately after. There is a reason that an appetizer is called an appetizer. It's not supposed to be the main course. My mother's meal came out perfect. My niece's asparagus and beans were perfect; however, they forgot to bring her macaroni and we asked them to remember to bring it. My shrimp were perfect. My steak was barely medium rare. It was basically moving at me and it was a very sad cut. I put the steak on my bread plate and asked the food runner to take the steak back. I told the food runner that was not what o ordered. After 20 minutes, still no steak and still no macaroni and cheese for my niece. I overlooked being lied to about my wine, I overlooked the handicapped parking on the opposite side of the restaurant from the handicapped ramp. I overlooked the appetizer issue. When my steak never came and the macaroni and cheese was still missing i asked to speak to the manager. He assured me that he would get my items. As promised the macaroni and cheese came right out and he brought my steak. It was obviously the same steak that was sent back 30 minutes before. They didn't even bother to finish cooking it. I would have been fine with it being cooked to the temperature that I ordered it. I cut into the steak and asked the manger if it was cooked properly. He had to say that it was definitely rare and not medium rare plus. I was promised a new steak that never came. I paid the bill using my golden nugget player card and left without ever getting my steak. I did ask them to run my debit card to leave a tip. If I had received my steak, I was still planning to leave a 20% tip. After the steak never arrived, I left 1 cent and "Still waiting for steak"
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations.
What are the regular dining hours at Saltgrass Steak House?
Saltgrass Steak House is open Monday to Sunday from 11:00 AM to 9:30 PM, with extended hours until 10:00 PM on Friday and Saturday.
Is delivery available at Saltgrass Steak House, and what are the delivery hours?
Yes, Saltgrass Steak House offers delivery service every day from 11:00 AM to 9:30 PM.
When is Happy Hour at Saltgrass Steak House?
Happy Hour is Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What types of pickup and delivery services does Saltgrass Steak House offer?
Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery services.
What payment options are accepted at Saltgrass Steak House?
They accept American Express, Cash, Check, Discover, Mastercard, Travelers Check, and Visa.
Can I order Saltgrass Steak House meals online?
Yes, you can order online at https://www.saltgrass.com or through their featured message ordering site.
Which nearby hotels are convenient for guests visiting Saltgrass Steak House?
Nearby hotels include My Place Hotel-Amarillo, Springhill Suites Amarillo, Hampton Inn & Suites Amarillo West, Studio 6 Suites Amarillo, SpringHill Suites, and Extended Stay America, providing convenient accommodation options.
What other steakhouse options are nearby Saltgrass Steak House?
Nearby steakhouses include Logan’s Roadhouse, LongHorn Steakhouse, and Country Barn Steakhouse, offering alternative dining choices in the area.
What entertainment options are near Saltgrass Steak House for visitors to enjoy?
Regal UA Amarillo Star cinema is nearby, providing a great entertainment option for visitors before or after dining at Saltgrass Steak House.