McDonald's

2.2
330 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2694 SW 58th Street, Amarillo, TX
79110, United States

Hours

Reviews

2.2
330 reviews
5 stars
63
4 stars
27
3 stars
26
2 stars
21
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Behavior

Numerous complaints were made about rude or unprofessional staff interactions, contributing to a negative customer experience.

Management Issues

Customers expressed concerns about poor management and lack of training for employees, leading to disorganization and inefficiency.

Food Quality

Several reviews mentioned receiving cold, stale, or improperly cooked food, indicating a decline in food quality.
  • LB
    Lisa Jackson Cornerstone Band
    4 days ago
    1.0
    The hamburger patties were raw on 3 of our burgers.
  • CW
    Cody Watson
    Nov 12, 2025
    1.0
    The food is ok when we get it, but they have cancelled every mobile order I’ve placed in the last 2 months…
  • DM
    dlilah mayfield
    Nov 11, 2025
    1.0
    I didn’t get the rest of my order and the one burger I did get was incorrect and cold
  • LH
    Lori Huggins
    Nov 3, 2025
    1.0
    I've given this McDonald's several, several chances to do a good job and they just can't seem to do it! Every time I go here something is wrong! The workers literally act like they literally hate being there!
  • TL
    Tyler Lewis
    Oct 25, 2025
    1.0
    To be honest, you know I’ve only moved around this area for like maybe a month or two now and I started going to this McDonald’s the closest one besides Hollywood and I mean it was good for a moment but don’t order at night because it seems like either they forget things in your order even if you use the mobile app or they forget your order completely because I sat on curbside for like 30 minutes and they never came out and it was like 10 o’clock and I couldn’t wait any longer I had to go do things so I left so it seems like they don’t know how to serve people on time or have a timely matter about it .

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Amarillo, TX?

The McDonald's at 2694 SW 58th Street, Amarillo, TX is open for regular dining daily from 5:30 AM to 9:00 PM on weekdays and 5:30 AM to 11:00 PM on Sunday.

What are the drive-through hours at this McDonald's?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight from Thursday to Saturday.