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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Behavior
Numerous complaints were made about rude or unprofessional staff interactions, contributing to a negative customer experience.
Management Issues
Customers expressed concerns about poor management and lack of training for employees, leading to disorganization and inefficiency.
Food Quality
Several reviews mentioned receiving cold, stale, or improperly cooked food, indicating a decline in food quality.
LB
Lisa Jackson Cornerstone Band
4 days ago
1.0
The hamburger patties were raw on 3 of our burgers.
CW
Cody Watson
Nov 12, 2025
1.0
The food is ok when we get it, but they have cancelled every mobile order I’ve placed in the last 2 months…
DM
dlilah mayfield
Nov 11, 2025
1.0
I didn’t get the rest of my order and the one burger I did get was incorrect and cold
LH
Lori Huggins
Nov 3, 2025
1.0
I've given this McDonald's several,
several chances to do a good job and they just can't seem to do it! Every time I go here something is wrong! The workers literally act like they literally hate being there!
TL
Tyler Lewis
Oct 25, 2025
1.0
To be honest, you know I’ve only moved around this area for like maybe a month or two now and I started going to this McDonald’s the closest one besides Hollywood and I mean it was good for a moment but don’t order at night because it seems like either they forget things in your order even if you use the mobile app or they forget your order completely because I sat on curbside for like 30 minutes and they never came out and it was like 10 o’clock and I couldn’t wait any longer I had to go do things so I left so it seems like they don’t know how to serve people on time or have a timely matter about it .
What are the regular dining hours for this McDonald's location in Amarillo, TX?
The McDonald's at 2694 SW 58th Street, Amarillo, TX is open for regular dining daily from 5:30 AM to 9:00 PM on weekdays and 5:30 AM to 11:00 PM on Sunday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight from Thursday to Saturday.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 7:00 AM to 10:00 PM through the McDonald's delivery service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a mobile app for ordering or deals?
Yes, you can download the McDonald's app from the Apple App Store or Google Play Store to order and access weekly deals.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is this McDonald's location wheelchair accessible?
Yes, it has a wheelchair accessible entrance, seating, and restroom facilities.
Which popular coffee shop is nearby to this McDonald's for customers who want an alternative beverage?
Starbucks is nearby, providing customers additional coffee and cafe options.
What nearby grocery stores can I visit after dining at this McDonald's?
Walmart Neighborhood Market Amarillo - SW 58th Ave and Pak-A-Sak are nearby grocery stores convenient for shopping after your meal.
Are there other fast food options close to this McDonald's location?
Yes, nearby fast food options include Chick-fil-A, Little Caesars Pizza, Domino's Pizza, and another McDonald's.