Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Staff Attitude
Many customers experienced rude or unhelpful staff, contributing to a negative overall impression of customer service.
Food Quality
Several reviews mentioned cold or poorly prepared food, leading to dissatisfaction with the dining experience.
Kiosk Issues
Customers expressed frustration with the reliance on kiosks for ordering, often leading to confusion and lack of assistance.
JB
Jennifer Beasley
2 days ago
1.0
Ordered through menu still had to wait when I got there then they forgot my drink then gave me the wrong drink flavor then food was cold the lady who was delivering to the cars was the only positive thing there don’t waste your time here
ED
Emilio Degollado
Nov 17, 2025
1.0
If you expecting a quick bite don't come here.
DB
Dana Brown
Nov 13, 2025
5.0
All kinds of people walking in and not being helped while an employee was literally standing there at the order yourself machines not offering to help anybody at the register.
TM
Terra Martinez
Nov 10, 2025
5.0
Got to love their Big Macs and filet of fish and of course the soda. Try their banana strawberry smoothie cuz it's delicious
TF
Terance Finley
Nov 8, 2025
1.0
Shitty service all they all just hang around a table talking instead of taking your order. And when they do come and take your order, they’re very rude about it