Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
782 reviews
5 stars
229
4 stars
99
3 stars
110
2 stars
67
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Staff Attitude
Many customers experienced rude or unhelpful staff, contributing to a negative overall impression of customer service.
Food Quality
Several reviews mentioned cold or poorly prepared food, leading to dissatisfaction with the dining experience.
Kiosk Issues
Customers expressed frustration with the reliance on kiosks for ordering, often leading to confusion and lack of assistance.
- JBJennifer Beasley2 days ago1.0Ordered through menu still had to wait when I got there then they forgot my drink then gave me the wrong drink flavor then food was cold the lady who was delivering to the cars was the only positive thing there don’t waste your time here
- EDEmilio DegolladoNov 17, 20251.0If you expecting a quick bite don't come here.
- DBDana BrownNov 13, 20255.0All kinds of people walking in and not being helped while an employee was literally standing there at the order yourself machines not offering to help anybody at the register.
- TMTerra MartinezNov 10, 20255.0Got to love their Big Macs and filet of fish and of course the soda. Try their banana strawberry smoothie cuz it's delicious
- TFTerance FinleyNov 8, 20251.0Shitty service all they all just hang around a table talking instead of taking your order. And when they do come and take your order, they’re very rude about it
Frequently Asked Questions About McDonald's
What are the hours of operation for this McDonald's location?
This McDonald's is open 24 hours every day of the week, including Monday through Sunday.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.
Can I order delivery from this McDonald's, and what are the delivery options?
You can order delivery from this McDonald's with options including delivery, same-day delivery, and no-contact delivery.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I use mobile apps to order from this McDonald's?
You can use the McDonald's App available on iOS and Android through their respective stores to order conveniently.
Where is this McDonald's located?
It is located at 715 Lakeside Dr, Amarillo, TX 79103, USA.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit along with this McDonald's?
Nearby restaurants include Subway, Wendy's, and Cinnabon, offering a variety of dining options.
Are there convenient gas stations close to McDonald's for travelers?
Yes, Pilot Travel Center, CAT Scale, Valero, and Toot'n Totum gas stations are nearby, ideal for refueling during your visit.
What accommodations and travel facilities are near this McDonald's?
Nearby you can find Amarillo International Airport and hotels such as Super 8 and Knights Inn Amarillo Airport for convenient travel and stay.